Privacy Policy
At Elip (formerly known as TejasAI), operated by Freshview Innovations, Inc.(“we,” “us,” “our”), we take your privacy seriously. However, in order to provide you with the amazing user experience we aspire to, we'll need to collect and process some of your personal data from time to time.
This document provides you with all the important legal details around what data we collect, why, on what legal basis, who we share it with, and, most importantly, your rights. Read this alongside our Terms of Service.
1. The Headlines
To make things easier to follow we've set out below a summary of the really key points. However, it's really important you still read through everything in full to make sure you understand how your personal data is used.
If you have any questions or concerns once you've had a read through then please do reach out to us. You can contact us using the details provided below.
- We'll collect certain personal data from you during your journey. This includes your contact details, professional profile, chats and voice notes, and marketing preferences.
- We do this for a number of reasons, most importantly to enable us to deliver our Services to you to an exceptional standard, and to help you find that perfect role, but also to fulfil our own legal obligations.
- When you opt in to being put forward for an opportunity, employers can view your approved professional profile for that opportunity. You can change this at any time (see Section 8).
- We may collate aggregated data sets based on your anonymised data for market reports.
- Where particularly sensitive personal data is used or shared we'll always seek your consent. We will also never sell your personal data to others.
- We keep your personal data safe, secure, and only for as long as we really need it.
- You have a number of rights under the law in relation to your personal data, which you can exercise at any time.
- If you're using the Platform from outside of the United States please make sure you're also aware of your home country's own rules and regulations.
2. Who We Are
Legal Entity: Freshview Innovations, Inc. is a Delaware corporation with its registered address at 16192 Coastal Highway, Lewes, DE 19958, United States.
Brand Name:“Elip” is the brand name we operate under, formerly known as “TejasAI”. Where you see a reference to “Elip”, “TejasAI” or “we” or “us” or “our”, this means our legal entity, which is called Freshview Innovations, Inc..
Data Controller:We are responsible for all the personal data we collect on the Platform. This means it's us that decides who does what with your data.
3. What Data We Collect
We'll collect personal data from you at different stages of your user journey. This includes:
Contact Information:When you message Elip on WhatsApp we'll receive your phone number and WhatsApp display name.
Professional Details:Our ambition is to find you that dream role you've been looking for. To do that we'll need your professional details such as your CV/Resume, LinkedIn profile, role preferences, salary expectations, location preferences, and similar recruitment-related information.
Chats, Voice Notes & Transcripts: When you chat to Elip (our AI), we will store your messages and transcribe any voice notes you send. This would therefore include any personal information you choose to share during the conversation, such as your experience, goals, or any other information you think might be helpful. However, your chats and transcripts will never be shared with prospective employers.
User-Generated Files: This would include any other files, documents or materials you send to Elip.
Cookies & Analytics: When you visit our website we may collect device and usage data (e.g., IP address, pages viewed, clicks) to give you the best user experience and more generally to improve our service. We use analytics tools including PostHog to understand how the site is used.
Marketing and Communications:We'd like to be able to tell you about all the interesting new things we're devising for our users, and any offers you may be eligible for, so we'll need to record your preferences on receiving marketing materials.
4. How We Use Your Data
We may use your personal data collected for a variety of reasons, but rest assured this will only ever be as much as we need to in order to achieve each purpose, including:
Initial Account Set-Up and Administration: To set you up on our Platform and provide you with our Services.
Matching for Professional Opportunities: To identify and suggest relevant professional opportunities for you, arrange introductions, and tailor our AI-driven recommendations.
Communication and Marketing: To reach out to you about new roles, gather feedback, or send you service updates on WhatsApp. You can opt out of marketing and promotional campaigns at any time by emailing gaurav@tryelip.ai or replying STOP on WhatsApp. We may also use larger batches of aggregated, anonymised data for marketing and analytics, but this will never identify you personally.
AI Processing & Improvement: We may use AI tools to retrieve, rank, and summarise how your skills and experience may fit professional opportunities. This may include generating a fit score, rankings, and profile summaries to support matching.
We may also use anonymised transcripts and aggregated usage data to improve our matching algorithms and AI systems. We'll never use your voice notes to create biometric voiceprints, or sell or license your personal data to train third-party AI models.
Platform Security & Maintenance: We may occasionally need to use personal data to protect our rights or the rights of others, for example by preventing misuse, fraud, as well as detecting and addressing security issues.
Compliance:We have lots of legal obligations we need to comply with, so we may also use your data as needed to ensure we're above board and doing things properly.
We may use your data in other ways outside this list, but where any additional uses are outside what you and your fellow users would reasonably expect, we'll always seek your consent first.
5. Legal Basis for Processing
Whenever a business such as ours uses your personal data, it must have a lawful basis under data protection law. Sometimes, we'll ask for your express consent to use your data. In other cases, we'll be relying upon one of the “legitimate uses” set out below.
Consent: By messaging Elip and sharing your details, you consent to us using your personal data to deliver our Services to you. This includes providing access to the Platform, communicating with you, and managing your account. You can of course change your mind. Simply email us at gaurav@tryelip.ai letting us know.
Legitimate Uses:A “legitimate use” means something the law allows us to do without fresh consent, such as using data you have voluntarily provided for a specific purpose (like finding you a suitable employer). Even so, we'll always ensure that how we use that data is proportionate, and balanced against your own rights and freedoms.
Sensitive Personal Data:“Sensitive personal data” means anything that's particularly sensitive, like health, religious beliefs, and sexual orientation. We will only ever share such information where you say we can, and would only collect it where you specifically share it with us, e.g., during a conversation with Elip (our AI). However, we encourage our users to keep conversations focussed on their career goals.
Complying with Our Legal, Regulatory, and Audit Obligations: We've covered this above, but we'll need to use your data where it's necessary to make sure we're also operating in a legal and compliant way.
6. How Our AI Works & Your Control
Automated Decision-Making: We use automated decision-making for matchmaking but regularly audit decision outcomes to ensure they are accurate and free of bias and do whatever we need to subsequently to correct instances where we fall short in meeting the standards we set for ourselves.
Hiring Decisions: Elip does not make hiring decisions. Any decisions about whether to engage with a candidate are made by humans at the employer.
Transparency and Explainability:If you'd like to better understand how Elip (our AI) makes decisions, or would like a decision reviewed by one of the humans on our team, you're always welcome to send us an email at gaurav@tryelip.ai.
7. Data Sharing & Transfers
From time to time we may share your personal information with other parties, such as:
Employers: When you opt in to being put forward for an opportunity, the employer can view your approved candidate profile and professional details, provided the opportunity fits your professional experience, skills, and interests. Your contact details are only shared after you have agreed to be introduced.
Third-Party Providers:We need to use third-party messaging (Meta's WhatsApp Business Platform), AI, analytics and hosting Services to find you unmissable roles. Sometimes these providers may be based outside the United States, but we'll always implement additional safeguards if so.
Other Service Providers: We may also share personal data with our professional advisors, such as lawyers, accountants, auditors, and insurers, but only if and to the minimum extent needed.
Regulators and Government/Law Enforcement Agencies: We may have to share personal data with these parties where it's necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
No Selling: Rest assured, we do not sell your personal data to third parties.
Finally, we take your right to privacy extremely seriously and we make sure that others do the same. We'll always ensure that any parties we share your information with also have appropriate safeguards and protections in place.
8. Your Professional Profile
This section explains, in plain terms, what happens when you let Elip put your profile forward to employers.
Opting In: Your profile is only shared when you opt in to a specific opportunity. When you do, the employer can view your approved professional profile for that opportunity.
How AI Helps: Our AI may retrieve, rank, and summarise how your profile fits a given opportunity, so the people reviewing it see relevant, well-summarised results. These are aids for the humans making decisions; decisions about whether to reach out are made by people.
Sharing Contact Details: Your contact details are not published. They are shared for a specific opportunity only after you have agreed to be introduced.
Staying in Control: You can tell Elip at any time to stop putting you forward, and the change applies from then on.
9. Data Retention Policy & Security Measures
Retention: We will delete your personal data upon request, except for data we are legally or commercially required to retain, which we will keep for a maximum of 2 years. This includes:
- Keeping business records for analysis and/or audit purposes;
- Complying with legal record retention requirements;
- Dealing with any complaints regarding our Services.
Whilst we hold your personal data, we make sure that we put both technical and organisational tools in place to help protect your personal data from theft or unauthorised access. We regularly review these measures to ensure they remain effective in protecting your personal data. If a data breach affecting your personal data occurs, we will notify you and any relevant authorities as required by applicable law.
If there's any information we're unable to delete completely (e.g., for technical reasons), then we'll make sure we put safeguards in place to prevent any further use of the data.
Deletion Requests:If you'd like to ask for your account and/or data to be deleted then:
- Message Elip “delete my data” on WhatsApp.
- If you encounter any issues, then please email us at: gaurav@tryelip.ai.
10. Your Rights
Depending on where you live, you may have various rights under applicable data protection laws, which include:
- Access: Obtain a summary of any personal data we hold about you.
- Correct: Correct errors or gaps in your personal data.
- Delete: Request that we delete your personal data.
- Withdraw Consent: Withdraw your consent to certain use cases at any time.
- Complain:If you have any reason to complain, we will investigate and respond to your complaint as a priority. If you're unhappy with our response for any reason then you have the right to complain to your local data protection or consumer protection authority.
If you'd like to exercise any of these rights, email us at gaurav@tryelip.aiand we'll get back to you within 30 days, or sooner than that if we're legally obliged to.
One additional point just to note: any user request relating to your personal data will also be balanced against our own interests (in particular, complying with any legal and regulatory requirements) and those of any third parties. If this means we can't carry out your request for any reason, then we will tell you this and explain why.
Privacy Contact: Freshview Innovations, Inc., 16192 Coastal Highway, Lewes, DE 19958, United States. Email: gaurav@tryelip.ai.
11. International Users
If you're using our Platform outside the United States then please ensure your use of the site complies with any local rules.
We may need to transfer your personal data to other countries where our partners are based. When we do this, we'll always make sure similar rules on privacy exist, and where they don't we'll take additional action to keep your information safe.
Elip is for users 18 years and older. We do not knowingly process the personal data of children.
12. Changes to This Policy
We might sometimes need to make changes to this Privacy Policy where we're introducing new products or Services, or where the laws may change. If we do then any changes will be posted on this page, so please do check back now and again.
If those changes are pretty substantial, we'll let you know via WhatsApp or clearly signpost them on our website. Make sure you read through any changes as we'll assume by continuing to use the Platform you accept these.
13. Contact Us
If you have questions or concerns at all once you've read through this Privacy Policy, please get in touch. We're always happy to help.
Email: gaurav@tryelip.ai
Address: 16192 Coastal Highway, Lewes, DE 19958, United States
Elip · Freshview Innovations, Inc. · 16192 Coastal Highway, Lewes, DE 19958, United States · gaurav@tryelip.ai