Store Manager

airtel · Vellore

  • Experience7–20 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelexecutive
  • Posted11 Sept 2026
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About airtel

airtel is hiring in Vellore in telecom. This role looks for around 7+ years of experience.

Skills

  • inventory and stock management
  • visual merchandising
  • cash handling
  • SOP compliance
  • MIS reporting
  • customer acquisition
  • upselling
  • customer experience management
  • team management

The role

A store manager at a telecommunications retail company oversees retail operations, inventory and stock management, and visual merchandising while driving customer acquisition, upselling, and customer experience. The role coordinates store launches, cash handling, compliance, and outsourced staff development.

Full job description

Role: Store Manager

Reporting To: Zonal Own Retail Manager

Job Level: Executive

Key Deliverables

Store Operations & Audit / Compliance

Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time

Strategic Roll Outs

Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion

Profitability

To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity

People Development / Team Management

To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff

Customer Experience

Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers