Branch Manager - Gold Loans - Noida
Aditya Birla Capital · Uttar Pradesh
- Experience7–20 yrs
- SalaryNot disclosed
- Work modeunknown
- Levelexecutive
- Posted25 Sept 2026
About Aditya Birla Capital
Aditya Birla Capital is hiring in Uttar Pradesh in financial services. This role looks for around 7+ years of experience.
Skills
- gold loan acquisition
- loan collections
- portfolio risk management
- regulatory compliance
- branch operations
The role
A branch manager at a gold-loan financial services company drives gold loan acquisition, manages loan collections, and oversees portfolio risk. The role also applies regulatory compliance and branch operations practices.
Full job description
Key Result Areas (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
Business Growth & Acquisition
Achieve targets for new CUID creation. Drive new customer disbursements as per percentile role benchmarks. Ensure net growth and tonnage growth in line with branch plan.
Yield & Profitability Management
Achieve onboarding yield benchmarks Drive optimal ticket size, renewal mix, and repeat customer engagement. Ensure cost-efficient branch operations.
Portfolio Quality & Risk Management
Maintain auction-to-book ratio Ensure strict adherence to LTV, documentation quality, and purity testing protocols. Resolve spurious and bentex cases within defined timelines
Collections & Delinquency Management
Deliver resolution for 0–30 DPD bucket. Monitor overdue accounts and perform timely follow-up. Support recovery actions as per internal guidelines.
Compliance, Audit & Governance
Achieve audit score as defined, ensure closure of audit findings. Maintain zero-tolerance on operational deviations and regulatory breaches. Ensure accuracy in process, record keeping, and vault management.
Customer Service & Branch Experience
Ensure high service quality, fast turnaround time, and seamless grievance resolution. Maintain branch hygiene, safety, and security standards.
People Leadership & Productivity
Lead ABM, Gold Valuer, GLO, and CSE for daily performance. Conduct coaching, on-the-job training, and reviews. Ensure manpower productivity as per branch benchmarks