Deputy Manager

Company Description Bajaj Finserv, founded in April 2007, is the financial services arm of the Bajaj Group and one of India’s fastest-growing, most diversified non-banking financial companies (NBFCs). The organization follows a philosophy of striving for excellence, reflected in its broad portfolio across lending, insurance, and wealth advisory. With 24 products across 12 product lines, Bajaj Finserv offers innovative financial solutions tailored to diverse customer needs. Its extensive footprint covers the length and breadth of India, providing opportunities for professionals to grow in a dynamic, nationwide network.

Role Description The Deputy Manager is a full-time, on-site role based in Udala. This position is responsible for overseeing day-to-day branch or functional operations, including monitoring business performance, ensuring compliance with company policies, and supporting the achievement of sales and service targets. The role involves coordinating with cross-functional teams, analyzing financial and operational data, preparing reports, and recommending process improvements to enhance efficiency and customer experience. The Deputy Manager will guide and support team members, help resolve escalated customer issues, and contribute to the implementation of new initiatives aligned with Bajaj Finserv’s strategic goals.

Qualifications

Candidates should possess strong operational and process management skills, including the ability to manage daily workflows, track performance metrics, and ensure adherence to regulatory and internal guidelines.Candidates should possess business and financial acumen, with the ability to interpret data, prepare reports, support decision-making, and contribute to achieving revenue and profitability targets.Candidates should possess people management and collaboration skills, including team coordination, stakeholder communication, and the ability to support and motivate team members.Candidates should possess customer service and relationship management skills, with a focus on handling escalations, maintaining service quality, and building long-term customer trust.Relevant qualifications such as a bachelor’s degree in business, finance, management, or a related field are preferred; prior experience in financial services or NBFCs and familiarity with lending, insurance, or wealth advisory will be an advantage.Candidates should demonstrate strong verbal and written communication skills, proficiency with common office and reporting tools, and the ability to work in a fast-paced, target-driven environment.