Jio Center Manager
Jio · Trivandrum
- Experience10–14 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelexecutive
- Posted19 Sept 2026
About Jio
Jio is hiring in Trivandrum in telecom. This role looks for around 10+ years of experience.
Skills
- sales
- customer acquisition
- operations management
- service delivery
- project management
- P&L management
- budget management
- commercial controls
- team management
- channel partnerships
- customer retention
- stakeholder management
The role
A center manager at a telecommunications company leads sales and customer acquisition, runs daily operations and service delivery, and improves customer retention through channel partnerships and project management. The role also manages budgets and commercial controls while coaching cross-functional teams.
Full job description
Jio is looking for an experienced Jio Center Manager (JCM) to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes.
What You’ll DoDeliver overall sales, revenue & customer acquisition targets for the Jio CenterOversee smooth daily operations, administration & service deliveryOptimize productivity, resources, and cost efficiency of the centerEnsure compliance with statutory, regulatory & commercial guidelinesManage permissions/approvals required for local projects & deploymentsBuild strong relationships with channel partners to enhance throughputDrive customer retention, manage escalations & improve NPSLead, coach & motivate cross-functional sales, service & support teams
What We’re Looking For10–14 years of experience in telecom, operations, sales or service leadershipStrong P&L understanding with the ability to manage budgets & commercial controlsSolid project management and execution capabilityExcellent team management, influencing & problem-solving skillsAbility to work cross-functionally and manage external stakeholdersExecution-focused, customer-centric, and highly accountable leader