Senior Executive - Operations and Service
Bajaj Finserv · Tiruchirappalli
- Experience2–4 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted29 Sept 2026
About Bajaj Finserv
Bajaj Finserv is hiring in Tiruchirappalli in financial services. This role looks for around 2+ years of experience.
Skills
- SLA
- cash management
- data analytics
- vendor management
- compliance
The role
A branch operations professional at a financial services company ensures SLA delivery, manages cash management services, and drives compliance and employee engagement. The role applies data analytics and vendor management to maintain quality and service performance.
Full job description
Location Name: Manapparai
Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties And Responsibilities
To Ensure SLA Delivery for each process
To Ensure quality of files processed by the Operations team are within the specified guidelines Achieve Service To Sales Numbers To Ensure all cash management services at the branch are delivered Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc Data Analysis & Sharing of best practices with team Ensuring Implementation of Policies & processes Coordination with various HO / Cross functional departments & providing feedback Recruiting and manpower forecast & planning Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction Vendor management (CPV Agencies) Ensuring Compliance & Integrity within the area/region To Support all New Initiatives & functional Projects of the Function
Required Qualifications And Experience
Should have 2-4 years? experience, and minimum 1 years managing branch operations Should be a post graduate preferably Should have collaborative work style to engage with peers & colleagues across the company. Should have excellent communication skills along with strong presentation and data analytics skills. Self-motivated and a self-starter