Process Manager HWS/Care
Nokia · Thiruporur
- Experience2–5 yrs
- SalaryNot disclosed
- Work modehybrid
- Levelmid
- Posted18 Sept 2026
About Nokia
Nokia is hiring in Thiruporur in telecom. This role looks for around 2+ years of experience.
Skills
- process improvement
- data analysis
- standard operating procedures
The role
A process manager at a telecommunications company leads process improvement and analyzes data to optimize healthcare operations, while developing standard operating procedures and ensuring regulatory compliance. Project management supports cross-functional process initiatives.
Full job description
Job Description
As a Process Manager, you will play a pivotal role in shaping and optimizing processes within the HWS/Care domain. Your impact will be felt across the organization, as you streamline operations, enhance efficiency, and drive continuous improvement. By collaborating with cross-functional teams, you'll identify areas for process enhancement, implement best practices, and ensure compliance with industry standards. Your analytical skills and strategic thinking will be key in developing innovative solutions, ultimately contributing to the organization's success and growth.
How You Will Contribute And What You Will Learn
Lead process improvement initiatives, identifying areas for optimization and implementing best practices.Collaborate with cross-functional teams to ensure process alignment and efficient workflow.Analyze and interpret data to identify trends, bottlenecks, and areas for process enhancement.Develop and document standard operating procedures, ensuring clarity and consistency.Train and mentor team members on process improvements, fostering a culture of continuous learning.Monitor and evaluate process performance, identifying opportunities for further optimization.Ensure compliance with industry regulations and standards, maintaining a high level of quality.Stay updated on industry trends and best practices, incorporating new ideas into process design.
Key Skills And Experience
Must-Have:
Strong analytical skills with the ability to interpret data and identify process improvement opportunities.Excellent communication and collaboration skills for effective cross-functional teamwork.A results-driven mindset with a track record of driving process excellence and innovation.
Nice-to-Have:
Experience in the healthcare industry, particularly in HWS/Care domain, is an asset.Knowledge of industry-specific regulations and standards for process compliance.Project management skills to lead process improvement initiatives effectively.A passion for continuous learning and a willingness to stay updated on industry trends.
About Us
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Learn more about life at Nokia .
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
About The Team
Some of our benefits in India:
Flexible and hybrid working arrangements to support work–life balanceHealth and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups A minimum of 90 days of Maternity and Paternity Leave based on eligibilityPersonal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situationsCareer growth & mobility – technical career paths, job rotations, international assignments, and relocation supportContinuous learning – technical certifications, mentoring programs, coaching, and digital learning platformsOpportunities to innovate and contribute through Nokia’s research and development environmentRecognition programs that celebrate outstanding contributionsWorkplace support – ergonomic working support and mobile device programs based on eligibility