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Executive - Email Service operations & Partner Management (3rd Party) at Aditya Birla Capital — Thāne

Experience6–10 yrs
SalaryDisclosed
RoleCustomer Support
Work modeonsite
Posted13 Oct 2026

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About Aditya Birla Capital

Aditya Birla Capital is hiring in Thāne in financial services. This role looks for around 6+ years of experience.

Skills

Customer Service
Contact Centre
BPO
Email
Back-office Operations

The role

Email service operations and partner-management professional for a financial services company. Manages customer email servicing and partner operations, applying customer service and contact-centre operations expertise to resolution, SLA, quality, productivity and governance.

Full job description

Responsible for end-to-end management of CEC email servicing and partner operations,with accountability for customer experience,resolution,SLA,quality,productivity and governance

Customer Experience & Resolution

Experience: 610 years in Customer Service / Contact Centre / BPO / Email or Back-office Operations,depending on grade