Customer Service Executive

Bajaj Finserv · Thane East

  • Experience0–0 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Posted25 Sept 2026

About Bajaj Finserv

Bajaj Finserv is hiring in Thane East in financial services. This role looks for around 0+ years of experience.

Skills

  • personal loans
  • overdraft facilities
  • interest rates
  • financial solutions

The role

A customer service representative at a financial services company makes outbound calls about personal loans and overdraft facilities, explains interest rates and guides customers through financial solutions. The role follows up on applications and supports documentation.

Full job description

Make outbound calls to existing customers regarding Personal Loan and Overdraft (OD) facilities.

Explain available loan/top-up offers, interest rates, tenure and other applicable benefits.

Understand customer requirements and guide them through the appropriate financial solution.

Follow up with interested customers and assist with the documentation process.

Coordinate with internal teams for application processing and disbursement.

Maintain regular follow-ups and update customer/case status.

Ensure professional and effective communication with customers.

Pay: ₹20,000.00 - ₹34,679.27 per month

Benefits:

Cell phone reimbursement

Commuter assistance

Health insurance

Provident Fund

Work Location: In person