Relationship Officer Gold Loan
AU SMALL FINANCE BANK · Tamil Nadu
- Experience2–6 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted26 Sept 2026
About AU SMALL FINANCE BANK
AU SMALL FINANCE BANK is hiring in Tamil Nadu in financial services. This role looks for around 2+ years of experience.
Skills
- gold loan operations
- banking products
- regulatory norms
- recovery procedures
- CRM tools
- negotiation
The role
A gold loan relationship officer at a financial services company manages gold loan operations, banking products, and recovery procedures while supporting customer satisfaction and regulatory compliance. The role applies CRM tools and negotiation to maintain customer relationships and operational efficiency.
Full job description
Group Company: AU Small Finance Bank Limited
Designation: Relationship Officer Gold Loan
Office Location: THIRUPATTUR Thirupattur
Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.
Primary Responsibilities
Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
Additional Responsibilities
Support team initiatives, training, and reporting.
Reporting Team
Reporting Designation: Reporting Department:
Educational Qualifications Preferred
Category: Field specialization: Degree: Academic score: Institution tier:
Required Certification/s
Required Training/s:
Required Work Experience
Industry: Banking/Financial ServicesRole: Relationship Officer Gold LoanYears of experience: 2 to 6
Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence
Required Competencies: Communication, Analytical Thinking, Customer Orientation
Required Knowledge: Banking products, regulatory norms, recovery procedures
Required Skills: MS Office, CRM tools, negotiation
Required Abilities
Physical: Normal office workOther: Problem-solving, multitasking
Work Environment Details: Branch/Field/Operations Office
Specific Requirements
Travel: YesVehicle: PreferredWork Permit: NA
Other Details
Pay Rate: Contract Types: Full-timeTime Constraints: Standard banking hoursCompliance Related: Adherence to RBI and internal policiesUnion Affiliation: