Dark Store Manager

bigbasket · Tambaram

  • Experience5–9 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Levelsenior
  • Posted21 Sept 2026
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About bigbasket

bigbasket is hiring in Tambaram in ecommerce retail. This role looks for around 5+ years of experience.

Skills

  • inventory management
  • customer service
  • warehouse operations
  • team management
  • quality standards

The role

A store manager at an e-commerce retail company drives inventory management, customer service, and warehouse operations across receiving, outbound fulfillment, returns, and delivery coordination. This person leads store teams, maintains service levels, and applies quality standards across dark-store operations.

Full job description

Position:- Store Manager (Dark Store Manager)

Job Location:- Chennai (Madipakkam, Vengaivasal, Guduvanchery, Maduravoyal, Nolambur, Porur, Palikaranai, Padur, Tambaram, Pallavaram, Seliayur, Perungudi, Koyambedu, Seliyur, Sholliiganallur)

Vacancy : - 10

Note:

1. Only Dark Store Experience RETAIL/ E-COMMERCE/QSR can apply

2. Candidate must be Graduate./Diploma/12th

Please share your Resume :

Mail ID : M.Chandrasekaran1@bigbasket.com

If Interested please reach to 8072566850 (Chandrasekaran)

JOB ROLE

Responsible for driving end to end store operations i.e., Receiving, Inventory, Outbound & Returns.

Manage a team of up to 150-200 store staff & 50-100 delivery boys with training & delegation of Work, Planning Roasters etc.

Mentor and ensure the team provides superior Customer Service/ experience (customer service).

Ensure SLAs Adherence & responsibility for Store Metrics.

Adhere to the SOP, check list, and processes defined, follow the mandatory registers and records maintenance.

Maintaining quality standards as per the Company defined standards.

PREFERRED

Strong Knowledge of Inventory management (Inward, Outward, Write off, Cycle count etc.) in F&V / FMCG category.

Should have experience of managing a team size of minimum 100 store employees.

Should have good communication skills (Tamil and English).

Only from Large format Retail/ FMCG/ E-Commerce

Good in Communication & Presentable.

Minimum Experience required 5 Years .

Willing and ready to relocate to Chennai.

Immediate joiners.

Note:

1. Only RETAIL/ FMCG/ E-COMMERCE/QSR can apply

2. Candidate must be Graduate./Diploma/12th

Please share your Resume :

Mail ID : M.Chandrasekaran1@bigbasket.com