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Territory Manager-LFRMR at IDFC FIRST Bank — Surat

Experience2+ yrs
SalaryNot disclosed
Work modeunknown
Levelmanager
Posted18 Sept 2026

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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Surat in financial services. This role looks for around 2+ years of experience.

The role

A Territory Manager role at a banking/financial services company, responsible for sourcing loans through Direct Sales Teams (DSTs) and existing dealerships or stores while managing a high-quality loan portfolio. You will recruit and train DSTs, onboard dealerships or stores, drive consistent loan disbursement volumes, minimize delinquencies and rejections, and coordinate with the collections team to reduce net credit loss and delinquency rates. Key requirements include retail lending products and credit operations, sales channel management, communication, negotiation, relationship management, analytical risk/portfolio-quality focus, team leadership, and stakeholder coordination. The job is located in Surat, Gujarat, India, with work mode not specified.

Full job description

Job Requirements

About the Role

The Territory Manager is responsible for sourcing loans through Direct Sales Teams (DSTs), and existing Dealerships or Stores, while building and maintaining a high-quality loan portfolio. This role involves managing a team, fostering strong relationships, and ensuring effective communication across various channels. The role holder must ensure strict adherence to internal policies and regulatory guidelines, balancing business growth with risk management to support the broader objectives of the bank.

Key Responsibilities

Primary Responsibilities

Recruitment and training of DSTs and onboarding dealerships or stores.Source and manage business through DSTs and DealershipsAcquire new customers and ensure consistent loan disbursement volumes.Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.Stay updated on retail asset products, operations, and current market trends.Identify evolving market dynamics and develop strategies for channel development and customer acquisition.Deliver high-quality customer service and ensure customer satisfaction.Recommend improvements to sales processes and policies to enhance operational efficiency and service quality.Work closely with Collection team to reduce net credit loss and delinquency rates.

Secondary Responsibilities

Collaborate with internal teams to support automation and digital initiatives.Contribute to the bank’s growth targets by supporting strategic sales and service initiatives.

What We Are Looking For

Education

Graduate in any discipline.Postgraduate qualification is preferred.

Experience

Minimum 2 years of relevant experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills and Attributes

Strong understanding of retail lending products and credit operations.Proven ability to manage sales channels and drive business growth.Excellent communication, negotiation, and relationship management skills.Analytical mindset with a focus on portfolio quality and risk management.Ability to lead teams and coordinate with multiple stakeholders.High level of integrity and commitment to compliance.