Account Manager
Swiggy · Surat
- Experience1–3 yrs
- SalaryNot disclosed
- Work modeonsite
- Leveljunior
- Posted16 Sept 2026
About Swiggy
Swiggy is hiring in Surat in ecommerce retail. This role looks for around 1+ years of experience.
Skills
- e-commerce activities
- online marketing channels
- Microsoft Excel
- field sales
- English
The role
An account manager at a restaurant marketplace manages partner accounts, drives restaurant growth through e-commerce activities, and resolves diner payout issues while using online marketing channels and Microsoft Excel. The role builds partner relationships and executes promotional campaigns.
Full job description
Swiggy is hiring for the role of Account Manager!
Responsibilities of the Candidate:
Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders
Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high
Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth and ensure partners invest consistently.
Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned.
Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants
Prepare the growth plans for each account being managed and gather competitor action insights.
Requirements of the Candidate:
Graduate with 1.5-3 year of field sales experience; Fluency in local language and working knowledge of English
Good working knowledge and experience of e-commerce activities and all online marketing channels
Confident, Pleasing, and a go-getter personality
Effective communication skills
Attitude & Aptitude for Sales
Should be a team player, working alongside people from all walks of life.
Analytical, good Excel skills.
The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules
Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.
Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns.
Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.