Senior Admission Counsellor
Ezyschooling · Shahdara
- Experience2–4 yrs
- SalaryDisclosed
- Work modeonsite
- Levelmid
- Posted15 Sept 2026
About Ezyschooling
Ezyschooling is hiring in Shahdara in education. This role looks for around 2+ years of experience.
Skills
- admission counselling
- customer service
- inside sales
- Hindi
- English
- counselling
- follow-up
- relationship management
- objection handling
- CRM systems
The role
An admission counsellor at an education technology platform guides parents and students through school admissions using admission counselling, customer service, and inside sales, while applying CRM systems and objection handling to support enrolment decisions.
Full job description
About the Company
Ezyschooling is a technology-driven school admissions platform that helps parents and students discover schools, compare options, and navigate the school admission process.
Job Summary
We are looking for an experienced Senior Admission Counsellor to handle admission-related enquiries, guide prospective parents and students, and support the team in achieving customer service and admission conversion objectives. The ideal candidate should have strong communication, counselling, follow-up, and customer-handling skills.
Key Responsibilities
Handle enquiries from parents and students regarding school admissions.
Understand customer requirements, preferences, and admission-related concerns.
Provide accurate information about schools, admission procedures, eligibility, and selection criteria.
Guide parents in evaluating suitable school options.
Follow up with prospective customers and support the admission decision-making process.
Manage the complete enquiry-to-admission counselling process.
Handle customer objections and resolve queries professionally.
Maintain accurate records of enquiries, follow-ups, and customer interactions.
Update customer information in CRM or internal systems.
Coordinate with internal teams to ensure timely assistance to customers.
Support junior counsellors by sharing guidance and best practices when required.
Monitor follow-ups and ensure timely communication with prospective customers.
Contribute to team performance and assigned business objectives.
Required Qualifications and Skills
Bachelor's degree in any discipline preferred.
2–4 years of relevant experience in admission counselling, education counselling, student counselling, customer service, inside sales, or a related field.
Experience in school admissions, education services, or EdTech will be an advantage.
Strong verbal and written communication skills in Hindi and English.
Excellent counselling, convincing, and customer-handling skills.
Ability to understand customer needs and recommend suitable solutions.
Strong follow-up, relationship management, and objection-handling skills.
Ability to manage multiple enquiries and meet assigned performance objectives.
Good computer knowledge and familiarity with CRM systems.
Ability to work independently and collaborate effectively with a team.
Target-oriented mindset with the ability to achieve performance goals and earn Attractive incentives and bonuses.
Interested candidates may share their updated resume at:
Email: Recruiter@ezyschooling.com
Contact: 9990072472
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Paid sick time
Paid time off
Provident Fund
Application Question(s):
Are you comfortable for Shahdara Delhi location ? This is onsite work .
Do you have esxperience in Counselling or relvant profile ?
Are you an immediate joiner ?
Work Location: In person