Procurement Analyst

Overview

The Procurement Analyst provides timely, accurate, and customer-focused purchasing support while partnering with Procurement, Finance, Accounts Payable, Legal, IT, and business teams. The role manages end-to-end procurement activities in Coupa, including requisitions, purchase orders, supplier onboarding, receipts, invoices, contracts, and discrepancy resolution. It also uses spend analysis, dashboards, AI-enabled tools, and automation to identify savings opportunities, improve supplier performance, strengthen compliance, and enhance procurement efficiency and stakeholder satisfaction.

Responsibilities

Internal Stakeholder Delight

Be a trusted partner to internal stakeholders, deliver timely, accurate, customer-centric purchasing support. Provide clear analysis, recommendations, dashboards and progress updates tailored to stakeholders. Proactively collaborate with Procurement, Finance, AP, Legal, IT and business teams to remove blockers. Improve customer satisfaction, purchasing adoption and business outcomes. Support informed supplier-selection decisions through clear RFQ/RFP evaluations and award recommendations.

Supplier Enrichment

Coordinate supplier onboarding, due diligence, qualification and performance reviews. Strengthen supplier relationships through proactive communication on requirements, priorities, changes and timelines. Monitor supplier service levels, contract performance and corrective actions. Improve supplier data quality, documentation, compliance and audit readiness. Evaluate suppliers using total cost of ownership, quality, service, risk and lifecycle impact—not price alone.

Operational Efficiency

Manage requisitions, purchase orders, receipts, approvals, invoices, contracts and supplier records in Coupa. Identify savings, process improvements, demand efficiencies and commercial value opportunities through spend and performance analysis. Resolve receipt, pricing, tax and invoicing discrepancies. Improve compliance, controls, cycle time, purchasing accuracy and record integrity. Track procurement benefits from issue identification through implementation and results measurement. Maintain policy adherence, confidentiality, ethics and audit readiness.

AI / Technology Advancement

Apply AI-enabled tools and analytical techniques to improve spend visibility and identify patterns. Use data-driven insights to recommend practical procurement actions. Develop metrics-driven dashboards covering spend, savings, cycle time, compliance, supplier performance and customer satisfaction. Contribute to automation initiatives, procurement technology improvements and process simplification. Leverage Coupa effectively to improve transaction accuracy, data quality and end-to-end procurement execution

Qualifications

Knowledge/Skill Requirements

Customer-centric mindset with a track record of responsive, solution-oriented service. Strong analytical and research skills with the ability to translate data into business recommendations. Experience using AI tools or automation to improve analysis, productivity, decision support or process quality. Hands-on experience with Coupa or a comparable e-procurement / ERP platform; Coupa experience strongly preferred. Ability to manage multiple priorities, meet deadlines and maintain high attention to detail in a fast-paced environment. Ability to work independently while collaborating effectively with cross-functional and distributed teams. Commitment to metrics-driven performance, continuous improvement, value creation and TCO optimization.

Skills And Abilities

Excellent written, verbal and stakeholder communication skills in English. Strong customer service, influencing and relationship-management skills. Ability to communicate complex analysis clearly and make practical, evidence-based recommendations. Proficiency with Microsoft Excel and other Microsoft Office tools; experience creating reports or dashboards is preferred. Experience with Coupa e-Procurement, including requisitions, purchase orders, supplier data or contract workflows. Must be a graduate, with university degree in Supply Chain, Procurement, Finance, Business or a related discipline preferred. 6+ years of experience in procurement, purchasing, sourcing or supplier operations using business systems. Prior experience with supplier qualification, competitive bidding, contract administration or spend analysis preferred. Comfort using AI-enabled productivity and analytics tools with appropriate judgment, validation and data confidentiality. Strong organization, prioritization, problem-solving and follow-through. Ability to build collaborative relationships with business customers, suppliers and internal partners. Sound judgment, discretion, ethics and commitment to finance & procurement controls.