Customer Executive

PepsiCo · Ranchi

  • Experience3–4 yrs
  • SalaryNot disclosed
  • RoleField Sales
  • Work modeonsite
  • Posted13 Oct 2026

About PepsiCo

PepsiCo is hiring in Ranchi in consumer goods. This role looks for around 3+ years of experience.

Skills

  • FMCG Sales and Distribution Model
  • ROI Model
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook

The role

Customer Executive for a consumer-goods company. Manages FMCG sales and distribution, drives distributor business plans, grows outlet and SKU distribution, and coaches sales representatives using FMCG Sales and Distribution Model and ROI Model. Applies Microsoft Excel and local language skills to monitor performance and improve market execution.

Full job description

Overview

CE handles single/multiple distributors ranging over different scale of business. They are the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand their business by coaching and working with the DB and/or the team of sales representatives. They will be instrumental in resolving market challenges and ensuring incremental business.

Responsibilities

Market

Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction

Training & Communication

One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesperson Works with salesperson in market to coach them on market execution Monitors salesperson performance using regular sales reports Communicates incentives and motivates salesperson to achieve targets

Distributor

Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies

Qualifications

Knowledge

FMCG Sales and Distribution ModelComputer – Excel, Word, OutlookLocal language (good to have) and Basic EnglishData proficiency – ROI Model

Skills

NegotiationCommunicationPeople managementTime ManagementCritical ThinkingAnalytical AbilityProblem Solving