TSI Institutional Sales - Chandigarh

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)

KRA1 Accountability: Sales collection, C form collection & Ugai management * Monitoring & reviewing companys & freight outstanding

Reviewing the ageing of debtors on a daily basis Collections of cheques, DD from customers Coordination with DIC for ensuring collections in time Development & periodic review of critical ugai indicators Collection of all the C forms from the parties Ensure that the C forms are in proper format with all supporting’s and are dispatched to plant in time Collection & submitting Guarantor letters in time.

KRA2 Achieving sales targets

Achieving sales targets of white cement & new products * Ensure frontline implementation of zonal marketing plan

Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area Performing systematic market visit schedule activities Building rapport with all the customers Ensure collation of orders & feeding the same in e-commerce site on web To fill in Daily Activity Report & call cycle entries Attentively listen to customers problems/issues & apprise the same to area head/state head Attending to quality, pricing problems of the retailers/ stockiest & direct customers Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets

KRA3 Gathering market feedback * Provide the feedback & need for appointing new dealers / stockists in unrepresented areas or the areas which are not fully penetrated.

Providing feedback on weak pockets of sales areas & the reasons thereof Closely interact with retailers/retailers staff / stockists to get the first hand market feedback & submitting the same to area head/state head Make available the information on competitors promotion activities to area head/state head Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same

KRA4 Promoting products & applications * To involve CASC team and give detailed requirements of Sampling/ Brand approvals/ Site Training program. Participate in events along with CASC and convert the activity into business.

To coordinate & provide support to CASC personnel for sampling to be done at micro level. Timely distribution of sales promotional material Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business Distribution of gifts & other promotional material to customers in time

KRA5 Initial complaint handling * To attend to the complaints of customers with regard to minor & generic applications & products

Visiting site to get the actual feel of complaint To take the initial account of the nature of complaint To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement