Sr. Demo Engineer

Sailpoint Technologies · Pune

  • Experience5–10 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted24 Sept 2026

About Sailpoint Technologies

Sailpoint Technologies is hiring in Pune in technology software. This role looks for around 5+ years of experience.

Skills

  • SaaS technical support
  • AWS EC2
  • AWS Systems Manager
  • cloud infrastructure
  • ticket escalations
  • system health maintenance
  • demo platform automation

The role

A technical support engineer at a software product company diagnoses complex issues across SaaS technical support, AWS EC2, and AWS Systems Manager, and improves demo platform automation and ticket escalations. AWS cloud infrastructure and system health maintenance shape reliable customer-facing demonstrations.

Full job description

You will bring strong SaaS technical support experience alongside solid knowledge of cloud infrastructure,specifically AWS EC2 and AWS Systems Manager (SSM) .You will be responsible for diagnosing complex issues,streamlining ticket escalations,maintaining system health,and enhancing demo platform automation

Preferred / Bonus Skills