Sr. Customer Service Executive - Cloud & Security Network
Tata Communications · Pune
- Experience3–8 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted16 Sept 2026
About Tata Communications
Tata Communications is hiring in Pune in telecom. This role looks for around 3+ years of experience.
Skills
- Networking
- CCNA
- FSCA
- IT service incident management
- Vendor management
The role
A customer service executive at a telecommunications company manages IT service incident management and vendor management while applying networking and CCNA knowledge. FSCA supports service coordination and network-focused customer operations.
Full job description
Basic networking knowledge with minimum CCNA level certifications / skills
FSCA Certified or FSCA training minimum
Should have knowledge of all or some of below tools to perform there job
3+ years of experience in IT Service Incident Management,Vendor Management