Sr. Customer Service Executive - Cloud & Security Network

Tata Communications · Pune

  • Experience3–8 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted16 Sept 2026

About Tata Communications

Tata Communications is hiring in Pune in telecom. This role looks for around 3+ years of experience.

Skills

  • Networking
  • CCNA
  • FSCA
  • IT service incident management
  • Vendor management

The role

A customer service executive at a telecommunications company manages IT service incident management and vendor management while applying networking and CCNA knowledge. FSCA supports service coordination and network-focused customer operations.

Full job description

Basic networking knowledge with minimum CCNA level certifications / skills

FSCA Certified or FSCA training minimum

Should have knowledge of all or some of below tools to perform there job

3+ years of experience in IT Service Incident Management,Vendor Management