Senior Business Manager - Affordable Housing

Job Purpose

Creating a strong and compliant sales culture across the channel to drive acquisitions, profitability and employee development.

Duties and Responsibilities

Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities.

Achieving and exceeding business goals.

Meeting with CAT A builders and getting their projects approved with BAFL.

Negotiation with the builders for getting business in a cost-effective manner.

Identifying the need for sales training, analyzing changing market trends, channel deployment etc. Also giving feedback and suggestions to the RSM.

Ensure implementation of promotional plans and contests and suggesting new and innovative promotion plan for the area of work.

Recruiting and retaining high performers.

Ensuring highest levels of employee relationship, motivation and engagement to drive results and high levels of employee satisfaction.

Ensuring that goals, PMP discussions, development plan discussions, ongoing coaching and feedback, skip-level meetings are done on time and in an effective manner.

Effectively engage Operations and Risk teams to understand and contribute to overall processes and profitability across locations.

Sales and Collect Model - Managing collections of the acquired portfolio.

Key Decisions / Dimensions

Key decisions taken by job holder at his/her end

Case approval with ROI limit.

Interactions

Internal Clients: Roles you need to interact with inside the organization to enable success in your day to day work

Internal Team

Off Rolls team

Risk team

Credit Team

Collections Team

Support Teams (HR, Admin, IT)

External Clients: Roles you need to interact with outside the organization to enable success in your day to day work

Customers

DSAs

Dimensions

Financial Dimensions: 2-6 CRs depending on the market size and condition.

Other Dimensions: Total Team Size: 8-12; Number of Direct Reports: 2-3; Number of Indirect Reports: 0-4; Number of Outsourced employees: 0-5; Number of locations: 1-5; Number of products: 1

Major Challenges

Customer Service is challenging in dynamic market

Policies for Secured

Required Qualifications and Experience Qualifications

Graduates with relevant sales experience of 1-3 years (also graduates with experience of 8-10 years may apply).

Work Experience

Graduates with relevant sales experience of 1-3 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience

Prior and relevant experience in the Financial Services Industry, with specific experience of Personal Loans, Business Loans, loans against, purchase of commercial properties

Demonstrated success and achievement orientation.

Excellent communication skills.

Strong bias for action and driving results in a high performance environment.

Demonstrated ability to lead from the front.

Excellent relationship skills.

Strong analytical skills to drive channel performance and drive profitability.

High motivational levels and needs to be a self-starter.

Working knowledge of Excel.