Manager - Technology as a Business

Job Summary

The Business Analyst will be part of the Technology as Business unit, a high impact engineering organization that has delivered platforms at massive scale (60M+ app downloads, 96B+ API transactions) with omni channel presence across Android, iOS, and Web.

This role operates in a POD-based, product engineering environment, with primary ownership of end-to-end delivery coordination, ensuring seamless execution across Product (PMG), Engineering (PDG), QA, and Support (SSG) teams.

The Business Analyst is responsible for driving requirement clarity, delivery tracking, stakeholder alignment, and execution governance, ensuring high-quality, timely, and scalable product delivery in a fast-paced environment.

Responsibilities

End-to-End Delivery Ownership (CRITICAL) - Own end-to-end delivery lifecycle from requirement inception to production rollout.

Drive project planning, execution tracking, and milestone governance.

Ensure clear communication and alignment across all stakeholders.

Proactively identify risks, delays, and dependencies and drive resolution.

Act as the single point of accountability for delivery coordination across PODs and teams.

Delivery Governance & Tracking - Maintain and track sprint progress, delivery milestones, risk logs and dependency trackers.

Drive daily and weekly governance reviews with stakeholders.

Ensure transparent reporting to leadership on delivery status.

Perform scrum master duties: daily stand-up and publishing the MOM and retrospection.

Stakeholder Communication - Act as the central communication bridge between business teams, engineering teams, QA and DevOps.

Ensure clear requirement communication, no ambiguity in delivery expectations, and timely escalation of issues.

Execution Discipline - Ensure adherence to Agile practices, delivery timelines, and defined scope.

Push teams toward closure, not just discussion.

Key Decisions / Dimensions

Prioritization of features and backlog based on delivery feasibility and business impact

Identification and escalation of delivery risks and blockers

Trade-offs between: Scope vs timelines; Business demand vs engineering capacity

Driving go/no-go readiness from a delivery and requirement clarity perspective

Selecting execution approaches to meet deadlines while maintaining quality

Major Challenges

Managing delivery across multiple stakeholders, PODs, and business units simultaneously

Ensuring alignment between business expectations and engineering execution

Driving delivery in a high-speed, continuously evolving environment

Handling ambiguity in requirements while maintaining delivery timelines

Tracking dependencies across multiple systems and teams

Maintaining clear communication and transparency under pressure

Balancing speed, quality, and execution discipline

Required Qualifications and Experience Qualifications

Bachelor's degree in Engineering / Technology

Preferred: Computer Science / IT

Work Experience

3-6 years of experience in Business Analysis / Product / Digital domain

Strong experience in Digital products (Mobile / Web)

Requirement gathering and documentation

Experience working in Agile / DevOps environment

Fast-paced product organizations

Skills Keywords

Mobile Apps domain across multiple operating systems

Agile / DevOps environment

Knowledge of system interfaces required for building apps

AI usage in requirement analysis / product insights / automation of workflows

Stakeholder management

Project execution and tracking capability

Ability to drive closure and ensure accountability

Self-driven and proactive