Manager - Insurance Business

Bajaj Finance · Pune

  • Experience5–6 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelsenior
  • Posted17 Sept 2026

About Bajaj Finance

Bajaj Finance is hiring in Pune in financial services. This role looks for around 5+ years of experience.

Skills

  • Insurance product collections
  • Data analysis
  • Change management
  • Insurance products

The role

An insurance collections manager at a financial services company drives insurance product collections, analyzes collection performance, and improves cancellation control while guiding field teams and customer escalations. The role applies data analysis and change management to strengthen collection efficiency and persistency.

Full job description

Job Summary

This position is open with Bajaj Finance ltd.

Responsibilities

Collections

Drive desired efficiency on Collection / persistency to support verticals PL

Engage with both TB Field teams to drive collections calling visits ( On Roll Off Roll )

Create easy dashboards to sensitize teams on collections waterfall, through constant dashboards everyday

Ensure team guidance for driving DRR and Shortfall coverages

Customer services Ensure real time customer query/escalation closure with effective coordination with all stakeholder (Ops/IT/Analytics/ Partner Etc)

Daily Con-call with teams across the country (Both TB Field)

Guide team in data analysis of high/ avg / low performers, engage with managers Individual Contributors to drive on expectations and drop coverages

Analyse trend of bounce and suggest Drive betterment on Bounce/Cancellations trend

Generate ideas and provide suggestions for improving Collections effectiveness and efficiency

Capability build, APP, System ETC for effective collections activities

Team Manager - manage a team of off roll on roll staff

Subject matter expert in insurance product Collections process

Work in synergies with business planning on change management (product process changes etc.), top line/bottom line, cancellation collection control

Cancellations Control Ensure onus on cancellations minimization

Ensure optimum efficiency on Penal income

Required Qualifications and Experience

Education qualification: MBA Marketing Sales

Should have 5-6 years+ of prior experience in relevant roles, preferably in financial services

Must possess good Insurance Product, analytical skills, communication and interpersonal skills

Should be able to understand and identify patterns for projections on CE%

Should be able to apply business sense on tele Sales Insurance Field verticals

Be familiar with Insurance products (Group / Retail Products)