Manager - Insurance Business
Bajaj Finance · Pune
- Experience5–6 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelsenior
- Posted17 Sept 2026
About Bajaj Finance
Bajaj Finance is hiring in Pune in financial services. This role looks for around 5+ years of experience.
Skills
- Insurance product collections
- Data analysis
- Change management
- Insurance products
The role
An insurance collections manager at a financial services company drives insurance product collections, analyzes collection performance, and improves cancellation control while guiding field teams and customer escalations. The role applies data analysis and change management to strengthen collection efficiency and persistency.
Full job description
Job Summary
This position is open with Bajaj Finance ltd.
Responsibilities
Collections
Drive desired efficiency on Collection / persistency to support verticals PL
Engage with both TB Field teams to drive collections calling visits ( On Roll Off Roll )
Create easy dashboards to sensitize teams on collections waterfall, through constant dashboards everyday
Ensure team guidance for driving DRR and Shortfall coverages
Customer services Ensure real time customer query/escalation closure with effective coordination with all stakeholder (Ops/IT/Analytics/ Partner Etc)
Daily Con-call with teams across the country (Both TB Field)
Guide team in data analysis of high/ avg / low performers, engage with managers Individual Contributors to drive on expectations and drop coverages
Analyse trend of bounce and suggest Drive betterment on Bounce/Cancellations trend
Generate ideas and provide suggestions for improving Collections effectiveness and efficiency
Capability build, APP, System ETC for effective collections activities
Team Manager - manage a team of off roll on roll staff
Subject matter expert in insurance product Collections process
Work in synergies with business planning on change management (product process changes etc.), top line/bottom line, cancellation collection control
Cancellations Control Ensure onus on cancellations minimization
Ensure optimum efficiency on Penal income
Required Qualifications and Experience
Education qualification: MBA Marketing Sales
Should have 5-6 years+ of prior experience in relevant roles, preferably in financial services
Must possess good Insurance Product, analytical skills, communication and interpersonal skills
Should be able to understand and identify patterns for projections on CE%
Should be able to apply business sense on tele Sales Insurance Field verticals
Be familiar with Insurance products (Group / Retail Products)