Manager - Customer Interaction Suite

Tata Communications · Pune

  • Experience3–7 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted15 Sept 2026
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About Tata Communications

Tata Communications is hiring in Pune in telecom. This role looks for around 3+ years of experience.

Skills

  • Program management
  • Project management
  • CPaaS
  • Product deployment
  • Customer implementation
  • Platform integration
  • Agile
  • Scrum
  • Product development

The role

A program manager at a telecommunications platform company leads CPaaS deployments and customer implementations, applying Agile and Scrum to deliver SMS, WhatsApp Business API, email, and voice solutions. Product integrations and implementation delivery shape platform adoption across customer environments.

Full job description

Strong program and project management experience. . Good understanding of CPaaS (Communications Platform as a Service) products including SMS,WhatsApp Business API,Email,and Voice solutions.

Required Skills

Experience managing product deployments,customer implementations,and platform integrations .

Experience with Agile,Scrum,and product development methodologies.