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Lead - Customer Centricity Unit/Senior Lead at Bajaj Finance — Pune

Experience8–10 yrs
SalaryNot disclosed
Work modeonsite
Posted1 Oct 2026

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About Bajaj Finance

Bajaj Finance is hiring in Pune in financial services. This role looks for around 8+ years of experience.

Skills

AI implementation
multi-modal pages
Intent SEO
customer experience
SEO strategy

The role

A customer centricity lead at a financial services company shapes AI implementation, multi-modal pages, and Intent SEO to improve customer experience. The role applies customer experience and SEO strategy across digital journeys.

Full job description

Also collaborate from customer perspective on AI implementation,multi-modal pages,impact & effectiveness on customer experience,while moving from SEO to Intent SEO i.e

Post Graduate qualification in Management,Business,Analytics,or a related discipline.

Minimum required Accountabilities for this role

Required Qualifications and Experience

b) Work Experience