CX Support Administrator
Vishay · Pune
- Experience1–2 yrs
- SalaryNot disclosed
- Work modeonsite
- Leveljunior
- Posted17 Sept 2026
About Vishay
Vishay is hiring in Pune in semiconductors electronics. This role looks for around 1+ years of experience.
Skills
- customer service operations
- order processing
- customer account management
- claims handling
The role
A customer support administrator at a semiconductor electronics company manages customer accounts, processes orders, and handles product, pricing, delivery, and claims inquiries through appropriate channels. Customer service operations and order processing support accurate account records and reliable service workflows.
Full job description
Pune, IN, India | Customer Accounts
Job Description
Managing or performing Customer Service related CS operations, in an assigned organization (locally or Shared Service). Implementing or supporting CS related infrastructure development projects (e.g., new CS delivery concepts, trainings). Preparing, reviewing, completing and booking customer orders/revisions to orders, according to valid procedures. Maintaining customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Providing information of all kind to the assigned customer base, by utilizing all appropriate channels (e.g. information regarding products, offerings, pricings, contract and conditions, deliveries, claims handling, and others). A job at this level… Executes recurring day-to-day administration or service-related operations, in processes as assigned. Selects, apply and/or adapt procedures and practices to cover all occurring variances in work. Serves internal stakeholder or clients with accurate and reliable execution of assigned processes. Provides 1st level support in administrative subjects, for customers or for other stakeholders involved. Maintains relations and exchanges information as appropriate to ensure smooth workflow between related work areas.