Assistant Manager - Debt Management Services - The Wheels - 2W/3W
Bajaj Finance · Pune
- Experience1–3 yrs
- SalaryNot disclosed
- Work modeonsite
- Leveljunior
- Posted10 Sept 2026
About Bajaj Finance
Bajaj Finance is hiring in Pune in financial services. This role looks for around 1+ years of experience.
Skills
- Salesforce
- Microsoft Excel
- team management
- loan operations
- sales governance
- compliance
- customer complaint management
- dealer onboarding
- collections
The role
A debt management manager at a consumer lending company oversees field sales channels and team productivity, using Salesforce and Microsoft Excel to govern two-wheeler loan operations. The role coordinates credit, operations, risk, compliance, customer engagement, and dealer onboarding while managing collections performance.
Full job description
Job Summary
This position is open with Bajaj Finance ltd. First line of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.
Responsibilities
Achieving business numbers with the assigned line of channels (Basis location and market potential).
People Management (Off roll) Hiring, Retention Productivity.
Sales Governance through compliance of systems and processes.
Responsible for tracking, managing controlling PDD requirement compliance
Reduction in customer complaints cancellation by ensuring that no miss-selling is being done.
Understanding of CRM Salesforce.com.
Effectively engage with Credit, Operations, Risk within 2W/3W teams.
To ensure TAT is maintained for case processing.
Major Challenges
Training of self and their team below.
Hiring right candidate.
Smooth onboarding to help settle the employee well in BFL.
Smooth onboarding of New Dealer/Partner with BFL
Retention of Off-roll staff
Decisions
Hiring of Off roll staff
Approvals by coordinating with internal stake holders eg. Clearing cases
Lead allocation
Field activity planning and closure
Interactions
Connect with various internal department i.e. product, credit, Ops, RCS compliance to process the file.
Connect with HR department for hiring retention
Engaging with customer.
Mapping of market competition.
Dimensions
Total Team Size: 9
Number of Direct Reports: 5 to 9
Number of Indirect Reports: NA
Number of Outsourced employees: 5 to 9
Number of locations: 1 to 4
Number of products: 1 i.e. Two wheeler Loan
Required Qualifications and Experience
SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)
Educational Qualifications
Qualifications Graduate / Post Graduate
Good command in excel is essential.
Work Experience 1 to 3 years of relevant experience in managing team
Result oriented - Go getter attitude is must
Should have collaborative work style to engage with peers colleagues across the company.
Excellent Team management Interpersonal Skills.
Excellent command over communication skills.
Highly ambitious self-motivated