Manager - Education Loan

Bajaj Finserv · Pune Division

  • Experience5–8 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted30 Sept 2026

About Bajaj Finserv

Bajaj Finserv is hiring in Pune Division in financial services. This role looks for around 5+ years of experience.

Skills

  • Sales compliance
  • KYC/AML
  • Audit reviews
  • Root-cause analysis
  • business MIS
  • Microsoft Excel

The role

A compliance manager at a consumer finance company translates KYC/AML into controls, reviews sales files and monitors education-loan practices through Sales compliance, Audit reviews and Root-cause analysis. The role also uses business MIS capability and trains stakeholders to close control gaps.

Full job description

Location Name: Pune Corporate Office - HO

Job Purpose

Drive compliant Education Loan sourcing and selling by monitoring conduct, documentation, communication, partner practices and closure of control gaps.

Duties And Responsibilities

Translate product, KYC/AML and sales-process requirements into controls. Review sales files, consent, source attribution, disclosures and evidence. Monitor partner and frontline adherence. Track complaints, mis-selling indicators and repeat breaches. Conduct thematic and sample reviews. Coordinate corrective action and training. Maintain compliance MIS and escalate material concerns. Own assigned portfolio or work queue. Coach resources where assigned and manage day-to-day closure. Provide structured MIS and improvement inputs.

Key Decisions / Dimensions

Make day-to-day decisions within approved policy, process, budget and delegated authority. Escalate policy deviations, material customer impact, fraud indicators, compliance concerns and unresolved cross-functional dependencies. Numeric sanction, commercial, hiring and budget authorities are to be defined in the approved delegation matrix.

Key interactions

Internal Sales, Product, Credit/Underwriting, Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance, Technology, HR and COE, as relevant.

External Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners and other approved vendors, as relevant.

Major Challenges

Balancing growth, customer experience, turnaround time and portfolio quality. Managing incomplete or inconsistent customer, academic, financial and collateral information. Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle. Maintaining control discipline during policy, market and process changes.

Required Qualifications And Experience

Graduate or postgraduate. Relevant functional experience; education-finance exposure preferred.

Critical skills and knowledge

Sales compliance KYC/AML awareness Audit reviews Root-cause analysis Reporting Training Excel / presentation / business MIS capability appropriate to the role High standards of integrity, customer confidentiality and control discipline