Deputy Unit Manager - Education Loan
Bajaj Finserv · Pune Division
- Experience3–4 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted30 Sept 2026
About Bajaj Finserv
Bajaj Finserv is hiring in Pune Division in financial services. This role looks for around 3+ years of experience.
Skills
- Sales compliance
- KYC/AML
- Audit reviews
- Root-cause analysis
- Microsoft Excel
The role
A loan officer at a financial services company ensures education-finance compliance, applies KYC/AML and conducts audit reviews. The role also uses root-cause analysis and Microsoft Excel to monitor sales controls, partner adherence, customer complaints, and portfolio quality.
Full job description
Location Name: Pune Corporate Office - HO
Job Purpose
Drive compliant Education Loan sourcing and selling by monitoring conduct, documentation, communication, partner practices and closure of control gaps.
Duties And Responsibilities
Translate product, KYC/AML and sales-process requirements into controls. Review sales files, consent, source attribution, disclosures and evidence. Monitor partner and frontline adherence. Track complaints, mis-selling indicators and repeat breaches. Conduct thematic and sample reviews. Coordinate corrective action and training. Maintain compliance MIS and escalate material concerns. Own assigned portfolio or work queue. Coach resources where assigned and manage day-to-day closure. Provide structured MIS and improvement inputs.
Key Decisions / Dimensions
Make day-to-day decisions within approved policy, process, budget and delegated authority. Escalate policy deviations, material customer impact, fraud indicators, compliance concerns and unresolved cross-functional dependencies. Numeric sanction, commercial, hiring and budget authorities are to be defined in the approved delegation matrix.
Key interactions
Internal Sales, Product, Credit/Underwriting, Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance, Technology, HR and COE, as relevant.
External Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners and other approved vendors, as relevant.
Major Challenges
Balancing growth, customer experience, turnaround time and portfolio quality. Managing incomplete or inconsistent customer, academic, financial and collateral information. Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle. Maintaining control discipline during policy, market and process changes.
Required Qualifications And Experience
Graduate or postgraduate. Relevant functional experience; education-finance exposure preferred.
Critical skills and knowledge
Sales compliance KYC/AML awareness Audit reviews Root-cause analysis Reporting Training Excel / presentation / business MIS capability appropriate to the role High standards of integrity, customer confidentiality and control discipline