Customer Service Executive - Global Network Operations

Tata Communications · Pune Division

  • Experience0–4 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelfresher
  • Posted21 Sept 2026

About Tata Communications

Tata Communications is hiring in Pune Division in telecom. This role looks for around 0+ years of experience.

Skills

  • Network operations
  • Technical support
  • Network tools and equipment
  • Network security audits
  • Vulnerability assessments
  • Network security scanning
  • Operating systems
  • Network installation
  • Hardware installation
  • Service-level agreement management

The role

A network engineer at a telecommunications and connectivity company maintains network infrastructure, troubleshoots network tools and equipment, and conducts network security audits and vulnerability assessments. The role also applies technical support and network operations practices across high-availability environments.

Full job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Minimum Qualifications & Experience

Graduate with 0-4 years of experience

Other Knowledge & Skills

Demonstration of problem-solving skillsPrior experience in providing technical support in fast paced, high availability, 24X7 environments.Knowledge of network, operation systems

Key Responsibilities

Maintaining, administering, upgrading, and troubleshooting network tools and equipmentAssisting with and implementing installations as required for new and existing customer and internal projects inclusive ofterminations, testing and labelling of most common transmission mediums, hardware installations etc.Ensure SLA are achieved and work proactively to maintain the same.Conduct vulnerability assessments for networks, Servers, applications, and operating systemsConduct network security audits and scanning on a predetermined basis.Compile and track vulnerabilities over time for metrics purposes.Timely upgradation of all the tools used and their related documents like SOP's etc.