Customer Service Executive - Global Network Operations
Tata Communications · Pune Division
- Experience2–3 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted21 Sept 2026
About Tata Communications
Tata Communications is hiring in Pune Division in telecom. This role looks for around 2+ years of experience.
Skills
- IP/MPLS
- MPLS-based VPNs
- Network fundamentals
- Routing protocols
- Static routing
- BGP
- OSPF
- Switching
- Cisco
- Alcatel Lucent
- Huawei
- Juniper
The role
A network engineer at a telecommunications company configures and migrates IP/MPLS services, troubleshoots routing and switching, and tests L2 VPN and L3 VPN connectivity on Cisco, Alcatel Lucent, Huawei, and Juniper devices. Network fundamentals and BGP support reliable service-provider operations.
Full job description
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Position Summary
Key Objective / Purpose Of The Job
The key objective of the position is -
To perform migrations and change managements on the existing customer circuits (IP/MPLS services) during critical planned events and downtimes, ensuring the activity completion with proper pre-check post-check in stipulated time frames.
The position is also responsible for testing the configured/migrated customer services L3 VPN/ L2 VPN/ Internet to the deliverable parameters.
Troubleshooting & resolving any post migration issues if service pre-check post-check not matching.
May have to work in Shifts depending on Planned Activity schedules.
The above mentioned configuration and testing of services to be done on primarily on Cisco ,Alcatel Lucent , Huawei & Juniper devices.
Person Specification
Essential Qualifications:
Candidate must possess at least a Bachelor of Engineering/Technology (Telecommunication/ Computers) or equivalent degree with min. 2 yrs of experience.
Requisite Skills
Technical
Sound knowledge of IP/MPLS and MPLS based VPNs. Excellent knowledge of Network Fundamentals, Routing protocols (Static, BGP,OSPF) and Switching. Configuration and troubleshooting skills on Cisco and Alcatel Lucent routers is a must. Network device configuration and maintenance experience of at least 2 years in an organization of repute.
Functional
Know-how of systems & process knowledge are key drivers on the job.
Behavioral
Systematic approach towards work areas.
Should be able to cope up excellently under stressful circumstances.
Good communication skills
Work Experience
Should have worked in a service provider s environment where network device configuration, migration and maintenance would have been a Core activity. Familiarity with Cisco Router/Switches & Acatel Lucent 7750 SR devices and configurations is must. Exposure to IP/MPLS and MPLS based VPNs is desirable. CCNA certifications or equivalent Alcatel Lucent would be an added advantage.
2 years experience in Networking field.