Senior Product Manager - B2C

Quick Heal Technologies Ltd. is India’s most trusted name in cybersecurity innovation. With a legacy of over 30 years, we’ve grown from a garage-born antivirus start-up to a globally respected, publicly listed cybersecurity product company with a market capitalisation of INR 2,500 Cr and revenues approaching INR 400 Cr.

Quick Heal has transformed from protecting individual users under the Quick Heal brand to safeguarding businesses of every size with our enterprise-grade Seqrite portfolio. Our mission - Innovate. Simplify. Secure. drives everything, we do.

We are home to India’s largest indigenous malware and threat research lab, and the creators of industry - first innovations like AntiFraud.ai and SiA, a Gen-AI powered analyst assistant. Our product stack spans Endpoint Protection, XDR, Zero Trust, Threat Intelligence, Data Privacy, and beyond - built upon a robust Cybersecurity Mesh Architecture.

Quick Heal Academy (QHA) is a leading institute for cybersecurity education and training. We collaborate with universities and organizations to build skilled professionals and strengthen the global cybersecurity ecosystem.

Quick Heal drives impactful CSR initiatives through its foundation, focusing on education, employability, vocational training, and cybersecurity awareness—contributing to a safer, inclusive, and sustainable future.

Job Description:Job Title: Senior Product ManagerExperience: 5+ yearsLocation: Pune, India

About the Role:

Quick Heal’s retail business powers millions of active devices across India through a trusted network of tens of thousands of channel partners, distributors, and local IT dealers. As we transform from consumer antivirus into an AI-driven security ecosystem (AntiFraud.AI) and expand our footprint into the SOHO (Small Office/Home Office) and lower-SMB segment, we are seeking a growth-oriented Senior Product Manager.In this strategic role reporting directly to product leadership, you will own two critical growth engines:

Consumer & Micro-Business ARPU Expansion: Monetizing our retail user base through AI-driven fraud protection and seamlessly upgrading growing micro-businesses from individual retail licenses to centralized SOHO Endpoint Protection Platforms (EPP).Channel Network Digitalization: Productizing the Quick Heal Partner App/Portal to empower offline IT dealers to sell multi-product security solutions and capture SOHO upgrade opportunities at the point of sale.

Key Responsibilities:

1. Retail-to-SOHO Migration & Micro-Business GrowthIdentify & Convert SOHO Users: Analyze telemetry and usage patterns across the retail base to identify multi-device power users and micro-businesses (5–20 seats), building automated in-app conversion paths to Quick Heal SOHO EPP.SOHO EPP Value Proposition: Tailor the onboarding, light-management console, and feature set of SOHO EPP so that non-technical business owners or local dealers can deploy and manage it without needing a dedicated IT administrator.

2. User Monetization & Product-Led Growth (PLG)Drive In-App Expansion: Execute in-app monetization strategies (upsell/cross-sell) to convert single-device/antivirus users into multi-product subscribers (AntiFraud.AI, mobile privacy, identity protection).Frictionless Renewals: Optimize end-to-end license renewal loops across desktop, mobile, and web channels leveraging UPI AutoPay, behavioral nudges, and timely renewal triggers.

3. Channel & Partner Ecosystem DigitalizationPartner Experience (B2B2C): Own the roadmap for the Quick Heal Partner App/Portal, equipping local IT dealers with digital tools to sell both consumer upgrades and SOHO EPP bundles.Incentives & Attribution: Design partner-led renewal and upgrade programs (e.g., instant commission payouts, QR-code activations) that ensure offline dealers are rewarded when their retail customers transition to SOHO/EPP products.

Requirements & Qualifications:

Experience: 5+ years in Product Management across Consumer Tech, B2B2C SaaS, High-Volume SMB/SOHO products, or Fintech platforms.Growth Track Record: Proven success driving ARPU growth, cross-sell/upsell funnels, or bridging B2C users into lower-tier SMB solutions.Channel Understanding: Strong domain grasp of India’s Tier-2/3 retail IT distribution network, dealer psychology, and how micro-businesses buy tech locally.Data-Driven & Technical: Hands-on with product analytics tools (Mixpanel, Amplitude, WebEngage, etc.) with the ability to simplify complex EPP/AI capabilities for non-technical users.