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Client Engagement Manager at JBS — Pune District

Experience8–12 yrs
SalaryNot disclosed
RoleCustomer Success Manager
Work modehybrid
Posted13 Oct 2026

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About JBS

JBS is hiring in Pune District in agriculture food. This role looks for around 8+ years of experience.

Skills

Client account ownership
Senior stakeholder management
QBRs
Delivery governance
Risk management
Escalation management
SOW-based engagements

The role

Manages client engagement for an IT services or professional services company. Owns client accounts, strengthens account health and delivery accountability, and identifies growth opportunities through Senior stakeholder management, Delivery governance and Risk management. Leads QBRs and monthly business reviews, applying Escalation management and SOW-based engagements.

Full job description

Location: Pune (Hybrid)💼 Experience: 8–12 Years🕒 Working Hours: US Business Hours – 5 pm - Must be available until 2:30 AM IST

Role Overview:We are looking for an experienced Client Engagement Manager to own client relationships, drive account health, ensure delivery accountability, and identify account growth opportunities within IT services or professional services.Key Requirements:Independent client account ownership and senior stakeholder management (VP/Director level).Experience leading QBRs and monthly business reviews.Strong delivery governance, risk management, and escalation skills.Exposure to SOW-based or milestone-driven engagements.Excellent written and verbal communication skills.Experience with US-based clients is preferred.Willingness to work until 2:30 AM IST is mandatory.