Specialist - Loan Operations
IDFC FIRST Bank · Navi Mumbai
- Experience6–13 yrs
- SalaryNot disclosed
- Work modeunknown
- Levelsenior
- Posted21 Sept 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Navi Mumbai in financial services. This role looks for around 6+ years of experience.
The role
Senior Specialist - Loan Operations role in banking and financial services at IDFC FIRST Bank, responsible for analysing and executing Wholesale Banking (WB) Loan Operations to ensure efficient and accurate processing and high-quality customer service. You handle limit setup for Wholesale Banking (Cash Credit, Overdraft, WCDL, ODFD, Dropline Overdraft, Trade Fund/Non Fund Limits) and ensure accurate Drawing Power calculations while collaborating with CAD, business teams, Central Wholesale Business Strategy, Compliance, and Finance to mitigate operational risk. Skills include risk management, change management, process redesign, automation and digitization, MIS and reporting, and audit plan support; location is Navi Mumbai, Maharashtra, India (work mode not specified).
Full job description
Job Requirements
Role/ Job Title: Specialist -Loan Operations
Function/ Department: Wholesale Banking Operations
Job Purpose: 'The role entails analysing and execution of WB Loan Operations. Incumbent is accountable to ensure Efficient and Accurate processing of transactions and delivery of high quality customer service ensuring all processes are adhered as per the documented processes. The role will closely collaborate with the CAD, Business teams , Central Wholesale Business Strategy team, Compliance and Finance teams to drive Efficient service delivery and Mitigation of Operational Risk. It includes building up teams, systems, appropriate process and drive culture relevant to Centralised Processing environment and handle / support bank's Audit plan.
Roles & Responsibilities:
Primary Responsibilities
Responsible for limit setup for Wholesale Banking including Cash Credit, Overdraft, WCDL, ODFD, Dropline Overdraft and Trade Fund/Non Fund LimitsEnsure accurate Drawing Power calculation and provide input for monitoring customer's position of stocks and creditCandidate needs to ensure the processes and policies are compliant and streamlined within the Regulatory guidelinesanalyse business processes and workflows and redesign business activities to optimise performance, quality and speed of services or processes. This includes the exploration of automating and streamlining processes.Manage stakeholder expectations to ensure continuous levels of engagement by identifying and addressing needs, setting service standards and resolving issues in accordance with organisational proceduresDevelop and implement risk management, Change Management, Technology adoption, leading to operational excellenceDrive automations and digitization initiatives to enhance operational efficiencyWork as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the bankStrategize and create roadmap for re-engineering business processes to improve customer service, enhance controls and to drive cost effectiveness and accuracy
Secondary Responsibilities
Works towards achieving Organisations goals / objectives and shows urgency in fast paced environment
'MIS & Reporting
Managerial & Leadership Responsibilities
Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrityMonitor key parameters on employee productivity, Incidents and make necessary improvementsEnable teams to drive improvements, Reduce Ops Risk by providing necessary support
Educational Qualification:
Any Graduate or Postgraduate
Experience: 6- 13 Years’ experience in Banking & Finance