Customer Sales Representative
ICICI Lombard · Navi Mumbai
- Experience0–2 yrs
- SalaryDisclosed
- Work modeonsite
- Posted1 Oct 2026
About ICICI Lombard
ICICI Lombard is hiring in Navi Mumbai in insurance. This role looks for around 0+ years of experience.
Skills
- Hindi
- English
The role
A customer retention representative at an insurance company. Calls existing customers to renew policies and meet retention targets using outbound sales. Also updates customer renewal details and speaks Hindi and English.
Full job description
This job is provided by apna.co 🔹 Designation: Customer Retention Manager (CRM)
🔹 Process: 100% Voice | outbound Calling
🔎 Job Responsibilities
📞 Make outbound calls to existing customers
📈 Achieve renewal and retention targets
📝 Update customer details and renewal status accurately
✅ Job Requirements
✔ Good communication skills in Hindi & English
✔ Strong sales mindset & thought process
✔ Experience In Outbound Sales Preferred
✔ Knowledge of insurance or sales is an added advantage
✔ HSC and Graduate both can apply
✔ Experience: 0–2 Years (Fresher’s can apply)
Shift Timings & Week Offs: Rotational Shifts: 9:00AM – 6:30PM & 10:00am to 7:30pm (Any 9.5 Hrs. shift) 📅 5 Days Working 🔁 2 Rotational Week-Offs
💰 Salary Package
✨ Fresher: ₹12,500 (In-hand) | CTC: ₹2.10 LPA
✨ Experienced: Up to ₹18,000 (In-hand) | CTC: ₹2.79 LPA
🎯 High earning potential with performance-based incentives