Travel Agent - SC ( Escalations )

Etraveli · Mumbai

  • Experience1–6 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Leveljunior
  • Posted21 Sept 2026
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About Etraveli

Etraveli is hiring in Mumbai in hospitality travel. This role looks for around 1+ years of experience.

Skills

  • Customer service
  • Critical thinking
  • Analytical skills
  • Written communication
  • Verbal communication

The role

A travel consultant at a hospitality travel company handles customer service escalations and applies travel industry knowledge, critical thinking, and analytical skills to resolve traveler issues. The role also requires written and verbal communication.

Full job description

Knowledge of the Travel Industry would be a plus. Good written and verbal communication. . Ability to work in different shifts (Includes night shift). Self-learning and being able to take initiative are very important. . Should possess strong critical and analytical skills

Minimum 1 year of experience in the customer service industry. .