Territory Manager-Consumer Durable Loan Open Market

IDFC FIRST Bank · Mumbai

  • Experience2–3 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted3 Oct 2026

About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 2+ years of experience.

Skills

  • Consumer durable loans
  • Sales channel management
  • Loan portfolio management
  • Retail lending products
  • Credit operations
  • Risk management
  • BFSI sales

The role

A territory manager at a bank. Sources consumer durable loans through Direct Sales Teams and dealerships, manages sales channels, and builds a high-quality loan portfolio. Also applies retail lending products and credit operations expertise to customer acquisition and risk management.

Full job description

Job Requirements

About the Role

Territory Manager-Consumer Durable Loan Open Market is responsible for sourcing loans through Direct Sales Teams (DSTs), and existing Dealerships or Stores, while building and maintaining a high-quality loan portfolio. This role involves managing a team, fostering strong relationships, and ensuring effective communication across various channels. The role holder must ensure strict adherence to internal policies and regulatory guidelines, balancing business growth with risk management to support the broader objectives of the bank.

Key Responsibilities

Primary Responsibilities

Recruitment and training of DSTs and onboarding dealerships or stores.Source and manage business through DSTs and DealershipsAcquire new customers and ensure consistent loan disbursement volumes.Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.Stay updated on retail asset products, operations, and current market trends.Identify evolving market dynamics and develop strategies for channel development and customer acquisition.Deliver high-quality customer service and ensure customer satisfaction.Recommend improvements to sales processes and policies to enhance operational efficiency and service quality.Work closely with Collection team to reduce net credit loss and delinquency rates.

Secondary Responsibilities

Collaborate with internal teams to support automation and digital initiatives.Contribute to the bank’s growth targets by supporting strategic sales and service initiatives.

What We Are Looking For

Education

Graduate in any discipline.Postgraduate qualification is preferred.

Experience

Minimum 2 years of relevant experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills and Attributes

Strong understanding of retail lending products and credit operations.Proven ability to manage sales channels and drive business growth.Excellent communication, negotiation, and relationship management skills.Analytical mindset with a focus on portfolio quality and risk management.Ability to lead teams and coordinate with multiple stakeholders.High level of integrity and commitment to compliance.