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Solutions Architect - Presales (Palo Alto) at Ingram Micro — Mumbai

Experience3–5 yrs
SalaryNot disclosed
Work modeunknown
Levelmid
Posted19 Sept 2026

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About Ingram Micro

Ingram Micro is hiring in Mumbai in technology software. This role looks for around 3+ years of experience.

The role

Mid-level Solutions Architect (Presales) pre-sales engineer for Palo Alto Networks security solutions at Ingram Micro; you provide technical subject-matter expertise for pre-sales, solution design, demonstrations, POC deployment/validation, partner/customer enablement, and RFP/RFI support. Key skills include Palo Alto Networks Next-Generation Firewalls (PA-Series & VM-Series), Panorama, Prisma Access, Prisma SD-WAN, Prisma Cloud, Cortex XDR, Cortex XSOAR, Cortex XSIAM, NAT, VPN (Site-to-Site & GlobalProtect), Security Policies, App-ID, User-ID, Content-ID, WildFire, DNS Security, Threat Prevention, SASE (Secure Access Service Edge), Zero Trust Security, SOC Operations, SD-WAN, Endpoint Security, XDR concepts, Container Security, and Cloud Security; preferred PCNSE/PCNSA and PSE/Cortex certifications. Based in Mumbai, Maharashtra, India; work mode not specified.

Full job description

Role Overview

We are looking for a highly skilled Palo Alto Networks Pre-Sales Engineer & Product Technical Specialist to support our distribution business. The role focuses on technical pre-sales, partner enablement, and customer engagement across the Palo Alto Networks security portfolio.

The candidate will work closely with distribution-managed partners, system integrators, and enterprise customers by providing technical expertise, solution design, demonstrations, Proof of Concepts (POCs), and technical enablement to drive Palo Alto Networks adoption and business growth.

Key Responsibilities

Pre-Sales & Solution Engineering

Act as the Technical Subject Matter Expert (SME) for the Palo Alto Networks security portfolio, including:Next-Generation Firewalls (PA-Series & VM-Series)PanoramaPrisma Access (SASE)Prisma SD-WANPrisma CloudCortex XDRCortex XSOARCortex XSIAM (preferred)Support technical pre-sales activities including:Requirement gatheringSecurity assessmentsSolution architecture and designTechnical presentationsProduct demonstrationsProof of Concept (POC) deployment and validationAssist the Product and Sales team with:RFP/RFI responsesBill of Materials (BOM) preparationLicensing guidanceSubscription sizingSolution positioning

Partner & Customer Engagement

Participate in:Distribution Managed Partner Round TablesPartner Technical WorkshopsCustomer Technical Round TablesExecutive Briefing SessionsSecurity Days and RoadshowsEngage directly with partners and enterprise customers to position Palo Alto Networks solutions. Act as a trusted technical advisor throughout the complete sales lifecycle.

Training, Enablement & Onboarding

Conduct partner enablement sessions on Palo Alto Networks products. Deliver technical workshops and hands-on labs. Support new partner onboarding and technical readiness. Assist partners in preparing for Palo Alto Networks certifications. Build and maintain demo environments, lab guides, and technical documentation. Conduct internal enablement sessions for sales and pre-sales teams.

Collaboration & Vendor Interaction

Work closely with:Internal Sales TeamsProduct ManagersPalo Alto Networks Channel TeamsPalo Alto Networks Systems EngineersStay updated with:New product releasesGather customer and partner feedback to improve Go-To-Market (GTM) strategies.

Technical Skills

Required Skills & Experience

Strong hands-on experience with Palo Alto Networks security solutions, especially:

Next-Generation FirewallsPanoramaSecurity PoliciesNATVPN (Site-to-Site & GlobalProtect)App-IDUser-IDContent-IDWildFireDNS SecurityThreat Prevention

Good understanding of:

Secure Access Service Edge (SASE)Zero Trust SecuritySD-WANEndpoint SecuritySOC OperationsXDR ConceptsCloud SecurityContainer Security (Preferred)

Certifications (Mandatory / Preferred)

Preferred Certifications:

Palo Alto Networks Certified Network Security Engineer (PCNSE)Palo Alto Networks Certified Network Security Administrator (PCNSA)Palo Alto Networks Systems Engineer (PSE) FoundationPSE Strata ProfessionalPSE Prisma Access ProfessionalCortex XDR / Cortex XSOAR certifications (Preferred)

Professional Skills

Excellent presentation and communication skills. Ability to explain complex cybersecurity concepts to technical and non-technical audiences. Strong customer-facing and partner engagement skills. Experience working in a distribution or channel-driven environment. Ability to manage multiple opportunities simultaneously. Self-motivated with strong problem-solving and troubleshooting skills.

Experience Requirements

3–5 years of experience in:Technical Pre-SalesSolution EngineeringNetwork Security ConsultingCybersecurity EngineeringHands-on experience with:Palo Alto Networks solutionsEnterprise firewallsNetwork SecurityCloud SecurityEndpoint SecurityPrior experience working with a distributor, system integrator, or value-added reseller (VAR) will be an added advantage.