SIM Card Manager
Ketto · Mumbai
- Experience3–4 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted1 Oct 2026
About Ketto
Ketto is hiring in Mumbai in financial services. This role looks for around 3+ years of experience.
Skills
- KYC documentation
- SIM card procurement
- SIM lifecycle management
- Inventory management
- Spam monitoring
- Data management
- Telecom compliance
- Process optimization
- Vendor coordination
- Cost management
The role
A SIM card operations manager at a financial services marketplace sources SIM cards, manages KYC documentation, and controls telecom compliance across the SIM lifecycle. The role also applies inventory management and demand forecasting to optimize usage and costs.
Full job description
Key Responsibilities
SIM Card Procurement – Manage sourcing and procurement of SIM cards based on operational requirements.
Documentation & KYC – Coordinate collection, verification, and maintenance of KYC documents required for SIM activation.
End-to-End SIM Management – Manage the complete SIM lifecycle, including activation, allocation, usage monitoring, and deactivation.
Spam & Usage Monitoring – Monitor numbers configured in the SIM card gateway and flag unusual, spam, or non-compliant usage.
Inventory Management & Reporting – Maintain an updated inventory of active, inactive, allocated, and deactivated SIM cards and prepare regular reports.
Agent Coordination – Follow up with agents to ensure timely submission of KYC and other required documents.
SIM Deactivation – Identify SIMs that are no longer required and coordinate their timely deactivation.
Demand Forecasting – Analyze current and projected operational requirements to forecast future SIM requirements.
Data Management – Maintain accurate records of SIM numbers, users, status, activation/deactivation dates, usage, and related documentation.
Compliance Management – Ensure SIM-related processes adhere to applicable telecom regulations and internal policies.
Process Optimization – Identify gaps and implement improvements to make SIM management more efficient and controlled.
Vendor Coordination – Coordinate with telecom operators/service providers for procurement, activation, replacement, troubleshooting, and other SIM-related issues.
Cost Management – Track SIM-related costs and identify opportunities to optimize procurement and recurring usage expenses.
Key Deliverables
The person will be responsible for maintaining:
Centralized SIM inventory
SIM-to-agent/user mapping
KYC documentation tracker
Activation/deactivation tracker
SIM gateway number mapping
Usage and spam monitoring report
Monthly SIM inventory and utilization report
Vendor and cost tracking
Pending KYC/deactivation follow-up
This role will be important for ensuring better operational control, timely SIM activation, accurate inventory management, regulatory compliance, and cost optimization.
Please let us know the next steps for initiating the hiring process and if any additional information is required from our end.