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Senior Product Manager-Digital Lending (Consumer Loans) at IDFC FIRST Bank — Mumbai

Experience6–10 yrs
SalaryNot disclosed
Work modeunknown
Levelsenior
Posted23 Sept 2026

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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 6+ years of experience.

The role

A senior product manager role in banking and financial services, driving the Digital Lending (Consumer Loans) business to scale volume growth and profitability. Own the loan business P&L, guide digital product distribution, monitor portfolio performance and quality, and collaborate across Technology, Retail Assets, Business Analytics, Digital Marketing & Transformation, Policy, Operations, and Collections to improve the online customer experience. Skills include P&L ownership, digital enablement and automation, strategic partnerships, customer-centric innovation, analytical and strategic thinking, and stakeholder management. Based in Mumbai, Maharashtra, India (work mode not specified).

Full job description

Job Requirements

About the Role

The Senior Product Manager – Digital Lending (Consumer Loans) will be responsible for scaling the bank’s digital lending business within the retail banking segment. This role focuses on developing compelling value propositions to expand products, channels, customer segments, and geographies. The incumbent will drive cost-efficient and technology-enabled solutions to meet customer banking needs, while fostering strategic partnerships and building robust systems, processes, and teams. Collaboration with cross-functional teams including Retail Assets, Business Analytics, Digital Marketing & Transformation, Policy, Operations, Collections, and Technology will be key to success.

Key Responsibilities

Primary Responsibilities

Lead the Digital Lending – Consumer Loans business to drive volume growth and profitability.Guide product distribution to achieve scale as per defined targets.Own the loan business P&L and ensure cost-effective operations.Collaborate with Technology and Digital teams to implement process improvements and innovations for a seamless online customer experience.Build and nurture strategic partnerships with brands and channel/product partners to enhance portfolio penetration.Monitor portfolio performance and quality, providing actionable insights to Product and Sales teams.Work with Business Analytics to identify growth opportunities and prepare for market dynamics.Standardize processes to ensure smooth functioning of the Digital Lending business.

Secondary Responsibilities

Enhance the online partner journey and customer experience to differentiate the bank from competitors.Assess feasibility of new initiatives across offerings, channels, and processes, and ensure effective implementation.Collaborate with internal departments to deliver best-in-class products and services.

What We Are Looking For

Education

Graduate/Postgraduate degree in Business Administration, Finance, Economics, or a related field.

Experience

Proven experience in digital lending, consumer loans, or retail banking.Demonstrated success in managing P&L and scaling digital products.Experience in strategic partnerships and cross-functional collaboration.

Skills and Attributes

Strong leadership and team-building capabilities.Customer-centric mindset with a focus on innovation and compliance.Ability to drive digital enablement and automation.Excellent analytical, strategic thinking, and problem-solving skills.Effective communication and stakeholder management.Ability to attract and retain top talent aligned with growth objectives.