Relationship Manager-NBFC

IDFC FIRST Bank · Mumbai

  • Experience5–10 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted1 Oct 2026
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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 5+ years of experience.

Skills

  • NBFC business models
  • banking products
  • risk management
  • compliance

The role

A relationship manager at a financial services company acquires and manages NBFC client portfolios, structures banking products, and applies NBFC business models. The role analyzes financial reports, manages credit exposure, and applies risk management and compliance.

Full job description

Job Requirements

About the Role

The Relationship Manager – NBFC will be responsible for acquiring and managing relationships with mid to large-sized NBFC clients. The role focuses on deepening customer engagement across asset and liability products, driving business growth, and ensuring compliance with regulatory and internal guidelines. The ideal candidate will act as the first point of contact for clients, delivering tailored solutions and contributing to the bank’s strategic objectives.

Key Responsibilities

Primary Responsibilities

Acquire and manage a portfolio of NBFC clients, ensuring seamless onboarding and servicing.Understand client needs and structure customized banking solutions aligned with the bank’s policies.Drive business generation across asset and liability products within regulatory and risk frameworks.Conduct due diligence and manage credit exposure throughout the client lifecycle.Analyze financial reports to identify early warning signals and mitigate potential risks.Ideate and implement diversified revenue strategies and client acquisition campaigns.Collaborate with internal teams (Treasury, Risk, Compliance, Legal) to ensure efficient execution.Monitor customer satisfaction and recommend process improvements to enhance service delivery.Champion a customer-first culture and ensure high service standards across the team.

Secondary Responsibilities

Address regulatory pendencies, client escalations, BAU service requests, and franchise risk.Attract and retain top talent, monitor team productivity, and drive improvements in hiring and retention.

What We Are Looking For

Education

Graduate in any disciplinePostgraduate in any field preferred

Experience

5–10 years of relevant experience in relationship management for NBFC clients

Skills and Attributes

Strong understanding of NBFC business models and banking productsProven ability to manage high-value client relationshipsExcellent communication, negotiation, and stakeholder management skillsAnalytical mindset with a focus on risk management and complianceAbility to lead teams and drive performance in a dynamic environment

Key Success Metric

Growth in NBFC portfolio through strategic acquisition, relationship deepening, and revenue generation.