Relationship Manager - Affordable Mortgage Loans

IDFC FIRST Bank · Mumbai

  • Experience5–10 yrs
  • SalaryNot disclosed
  • Work modeunknown
  • Levelsenior
  • Posted11 Sept 2026
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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 5+ years of experience.

The role

Senior Relationship Manager role in banking, focused on affordable mortgage loans and long-term relationship management. You acquire new clients, build and monitor a high-yield Affordable Mortgage loan portfolio, advocate digital tools for customer engagement, and lead/mentor a team to drive sales and retention. Requirements include 5-10 years of experience and graduate education, with work based in Mumbai, Maharashtra, India (work mode not specified).

Full job description

Job Requirements

Role/ Job Title: Relationship Manager-Affordable Mortgage Loans

Function/ Department: Affordable Mortgage Loans

Job Purpose:

'

To deliver exceptional client service with a strong focus on customer retention and long-term relationship management. Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities:

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Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads. Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Affordable Mortgage portfolio. Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management. Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement. Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.

Secondary Responsibilities:

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Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms. Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications:

Graduate

Years of Experience:

5-10 Years