Product Manager - POS
IDFC FIRST Bank · Mumbai
- Experience5–8 yrs
- SalaryNot disclosed
- RoleTechnical Product Manager
- Work modeonsite
- Posted13 Oct 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 5+ years of experience.
Skills
- Retail Banking
- Point of Sale (POS) Lending
- P&L Management
- Portfolio Management
- Business Analytics
- Strategic Partnerships
The role
Product manager for a retail bank’s POS lending business. Owns loan portfolio profitability and growth, and develops dealer and brand partnerships while improving digital customer journeys. Applies Business Analytics and Portfolio Management to guide product and sales decisions.
Full job description
Job Requirements
Role/Job Title: Product Manager - POS
Business: Retail Banking
Function/ Department: Alternate Channels
Place of work: Mumbai
Roles & Responsibilities:
'- Lead the POS business to expand volume of business and profitability of products and portfolio
Guide distribution of products ensuring volume scale-up as per the defined targets Own the loan business P&L and drive cost effective operations Partner with the Technology and Digital teams to facilitate process improvements and innovation, thereby increasing operational efficiency and creating a online seamless experience for the customer Build and nurture strategic partnerships across key dealers, Brands, channel/product partners etc. to increase the penetration of entire portfolio Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams Work with business analytics team to identify potential for POS business and prepare for external environment Lead ideation of standardized processes to ensure smooth functioning of POS business
Secondary Responsibilities:
'- Manage and improve the online partner journey and customer experience to differentiate the bank from competition
Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer
Managerial & Leadership Responsibilities:
'- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically Attract & retain best-in class talent to meet Bank's rapid growth targets
Key Success Metrics:
Business P&L, profitability, revenue through strategic key partnerships with online vendors, portfolio quality (bounce rate, delinquency below threshold)