Product Manager - Financial Inclusion

IDFC FIRST Bank · Mumbai

  • Experience6+ yrs
  • SalaryNot disclosed
  • Work modeunknown
  • Levelsenior
  • Posted14 Sept 2026
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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 6+ years of experience.

Skills

  • Government Scheme Implementation
  • Stakeholder Management
  • SOP Development
  • BFSI Operations
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint

The role

A product manager in banking financial inclusion drives government scheme implementation across branches and business teams, coordinating government departments and bank stakeholders while developing product notes and SOPs. They improve technology-enabled processes, translate regulations into operational guidance, train branch staff, and resolve implementation queries. Their defining skills are government scheme implementation, stakeholder management, and SOP development, supported by Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and BFSI operations.

Full job description

Job Requirements

Role/Job Title: Product Manager – Financial Inclusion

Function/Department: Financial Inclusion

Job Purpose:

This role is responsible for driving and implementing the various Government schemes. The role requires proactive coordination with various internal and external stakeholders. The team will also act as the primary liaison between the Bank and Government departments, facilitating smooth information exchange, guidance dissemination, and implementing and drive the various Govt. schemes across the bank.

Roles & responsibilities:

Co-ordinate with government departments for getting knowledge and operational guidelines for the government schemesPrepare product notes and SOPs/modify existing product notes/SOPs wherever required and get approved from all the concerned teamsFor new regulations/correspondences on Govt Schemes shared by compliance team, work on implementation of the same in co-ordination with branches and Product/Business teams.Facilitating and documenting Improvements in processes and enhancements in technology.Collaborating with all functional and cross functional department of bank to facilitate implementation of scheme.Support in implementation of the defined processes across the Business/ product teams & branches for various Govt Schemes.Ensuring training for branch staff on understanding of scheme & implementation.Resolve all the queries of branches. Collect feedback from ground level on changes required in the processes.

Secondary Responsibilities:

Understanding of various govt schemes & their detail requirement.Understand technology/processes/systems/products and be able to articulate and write process notes.Proficiency in MS Excel, MS Word & MS PowerPoint. Excellent written and verbal English communication skills. Strong team player, but equally good at taking initiatives.

Managerial & leadership responsibilities:

Stakeholder Management & Timely Completion of the Tasks.

Educational Qualifications:

Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management.

Post-graduation: MBA, PGDM.

Experience: 6+ Years – Preferably BFSI experience (Bank/ NBFC/ Insurance)