Procurement Lead - Corporate Gifting

About the RoleWe are looking for an experienced Head – Procurement to lead procurement, sourcing and commercial operations across IGP Business (B2B/Corporate Gifting) and IGP Loyalty.This is a high-impact leadership role responsible for building and managing a strong Pan-India vendor ecosystem, identifying and onboarding new brands and suppliers, sourcing innovative products, negotiating commercials, managing large-value enquiries, ensuring timely order execution and driving procurement profitability.

The role will work closely with the Business, Sales, Operations, Finance and Leadership teams to ensure that we have the right products, partners, pricing and execution capabilities to win and deliver large B2B and loyalty programmes.

The ideal candidate should combine strong procurement fundamentals with commercial acumen, market knowledge, negotiation skills and an entrepreneurial mindset.

Key Responsibilities

1. Pan-India Vendor ManagementOwn and manage the complete vendor ecosystem for IGP Business and IGP Loyalty across India.Build and maintain strong, long-term relationships with manufacturers, distributors, brands, importers, artisans and other strategic suppliers.Develop a robust Pan-India vendor network to support large and complex B2B and loyalty requirements.Evaluate vendor capabilities across pricing, quality, capacity, lead times, customization, logistics and service levels.Drive vendor performance and ensure adherence to agreed commercials, quality standards and delivery timelines.Regularly review vendor performance and identify opportunities for improvement, consolidation or replacement.Ensure vendor documentation, commercial terms and compliance requirements are maintained and updated.

2. Brand Alliances & Strategic PartnershipsIdentify and build relationships with relevant consumer brands across categories.Develop strategic brand alliances that strengthen IGP's B2B and loyalty offering.Negotiate preferential pricing, exclusivity, volume-based commercials and other partnership benefits wherever possible.Explore opportunities to bring premium, differentiated and high-demand brands into the portfolio.Build relationships with brands that can cater to corporate gifting, employee rewards, customer loyalty and incentive programmes.

3. New Product Sourcing & Category ExpansionContinuously identify new products, categories and gifting solutions relevant to B2B and loyalty customers.Track emerging consumer trends and bring innovative and differentiated products to the portfolio.Source products based on customer requirements, market trends, price points and programme-specific needs.Develop solutions across multiple price points, from mass/value programmes to premium and luxury requirements.Maintain an active pipeline of new products and vendors.Work with internal teams to identify assortment gaps and develop solutions to address them.

4. New Vendor OnboardingIdentify and onboard new vendors based on business requirements and category opportunities.Conduct vendor evaluation and due diligence covering capability, pricing, quality, capacity, credentials and service levels.Negotiate commercial terms and establish mutually beneficial relationships.Ensure new vendors are onboarded efficiently and are ready to fulfil business requirements within agreed timelines.Build a strong pipeline of alternate vendors to reduce dependency and manage business continuity.

5. Large-Value & Complex EnquiriesTake ownership of high-value and strategically important B2B and loyalty enquiries.Work closely with the Sales and Business teams to understand customer requirements and develop commercially viable sourcing solutions.Source and negotiate products for large-volume orders and customised requirements.Evaluate multiple vendor options to achieve the right balance of price, quality, availability and delivery timelines.Drive enquiries from sourcing and negotiation through final commercial closure and order execution.Ensure that high-value opportunities receive senior-level attention and timely resolution.

6. Procurement & Commercial NegotiationOwn procurement commercials and maximise gross margins across programmes.Negotiate product pricing, payment terms, MOQs, freight, customization, lead times and other commercial terms.Benchmark pricing across vendors and categories to ensure competitive procurement.Identify opportunities for cost optimisation without compromising product quality or customer experience.Develop strategic sourcing models for recurring and high-volume programmes.Maintain strong understanding of market pricing and vendor economics.

7. Order Execution & Follow-UpEnsure seamless execution of orders after commercial closure.Coordinate with vendors and internal teams to ensure orders are placed and executed within agreed timelines.Track production, customization, packaging, dispatch and delivery milestones.Proactively identify potential delays and resolve issues before they impact customer commitments.Ensure all vendor follow-ups are completed within defined TATs.Establish strong processes for order tracking and escalation.

8. Query Resolution & TAT ManagementEnsure all procurement-related queries from Sales, Business, Operations, Finance and other internal stakeholders are resolved within agreed TATs.Create clear processes for handling product availability, pricing, vendor, delivery and commercial queries.Act as the escalation point for critical procurement issues.Build a responsive procurement culture focused on speed, accuracy and ownership.

9. Market Intelligence & AwarenessMaintain strong awareness of the gifting, consumer products, retail and brand ecosystem.Continuously track new brands, products, categories, pricing trends and emerging suppliers.Monitor competitor offerings and market developments.Identify opportunities for IGP Business and IGP Loyalty based on changing consumer and corporate gifting trends.Regularly share relevant market insights and new opportunities with leadership and business teams.10. R&R / Reward & Recognition ProgrammesLead procurement for R&R (Reward & Recognition) programmes and employee/customer incentive programmes.Build product and brand solutions across different reward slabs and budgets.Source products based on programme-specific requirements and participant profiles.Ensure availability, pricing and execution capability for large-scale R&R programmes.Develop repeatable sourcing solutions for recurring programmes.

11. Loyalty ProgrammesManage procurement requirements for IGP Loyalty and associated loyalty programmes.Work with the Loyalty and Business teams to understand programme requirements, customer segments and reward structures.Build relevant reward catalogues across multiple categories and price points.Ensure availability of products and vendors for ongoing and customised loyalty requirements.Develop strategic vendor and brand partnerships that improve the overall loyalty proposition.

12. Brand Store / Corporate StoresSupport sourcing and procurement requirements for brand stores and customised corporate storefronts.Understand individual client requirements and curate relevant product assortments.Identify products and brands aligned with the client's employee/customer profile.Manage vendor relationships and replenishment requirements for ongoing programmes.Ensure pricing, availability and fulfilment remain commercially viable.

13. P&L OwnershipTake ownership of the procurement-related P&L and profitability for the business.Monitor revenue, gross margins, procurement costs and contribution.Identify margin improvement and cost optimisation opportunities.Establish commercial benchmarks across vendors and categories.Ensure procurement decisions are aligned with overall business profitability.Work closely with Finance to understand business performance and take corrective actions where required.

14. Vendor Ledger & ReconciliationEnsure timely and accurate vendor ledger management and reconciliation.Coordinate with Finance on outstanding payments, credit notes, invoices and discrepancies.Resolve vendor reconciliation issues within defined timelines.Ensure commercial commitments agreed with vendors are accurately reflected in financial records.Maintain strong visibility on vendor outstanding and working-capital implications.

15. Reporting & MISEnsure timely and accurate procurement reports and MIS.Track key metrics including:Procurement valueGross marginsVendor-wise businessCategory-wise procurementNew vendors onboardedNew products sourcedEnquiry conversionVendor performanceOrder execution timelinesPending ordersReconciliation statusSavings / cost optimisationDevelop dashboards and reporting mechanisms that provide leadership with clear visibility into procurement performance.Highlight risks, opportunities and areas requiring intervention.

16. Team Management – Pan IndiaLead and manage the procurement team across India.Define responsibilities, targets and performance metrics for team members.Build a high-performing, responsive and commercially driven procurement organisation.Train and mentor the team on negotiation, vendor management, sourcing and execution.Monitor team productivity and ensure adherence to defined processes and TATs.Build appropriate structures and processes as the business scales.

Key Success MetricsThe success of this role will be measured through:Procurement GM / contribution marginImprovement in procurement margins and cost efficienciesVendor network strength and reliabilityNumber and quality of new brands/vendors onboardedNew product/category additionsLarge-value enquiry turnaround and conversion supportOrder execution within committed timelinesVendor SLA adherenceReduction in procurement-related escalationsVendor reconciliation and ledger accuracyQuality and timeliness of MIS/reportingPerformance and productivity of the Pan-India procurement teamAbility to support growth of IGP Business and IGP Loyalty without compromising profitability or execution quality

Candidate Profile

Experience10+ years of experience in procurement, sourcing, commercial, category buying or vendor management.Experience in B2B, corporate gifting, loyalty, rewards & recognition, consumer products, retail, e-commerce, marketplaces or related businesses would be strongly preferred.Demonstrated experience managing large-value procurement and complex customer requirements.Experience managing vendors and teams across multiple geographies.

SkillsThe ideal candidate should have:Strong commercial and negotiation skillsExcellent vendor relationship managementStrong understanding of sourcing and procurementDeep market and product knowledgeAbility to identify new brands, products and vendorsStrong financial and P&L understandingExcellent execution and follow-throughStrong analytical and problem-solving abilityAbility to work under tight deadlines and high-pressure situationsExcellent stakeholder management skillsStrong team leadership capabilitiesHigh ownership and accountability

What This Role OffersThis is an opportunity to build and lead the procurement engine for two rapidly growing businesses- IGP Business and IGP Loyalty.The role will have significant ownership across vendor ecosystem, sourcing, brand partnerships, product innovation, commercial negotiations, large-value programmes, P&L and team management, with the opportunity to directly influence the growth and profitability of the businesses.