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Portfolio Lead-Credit Cards at IDFC FIRST Bank — Mumbai

Experience8–9 yrs
SalaryNot disclosed
Work modeunknown
Levelexecutive
Posted18 Sept 2026

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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 8+ years of experience.

Skills

Credit Card Portfolio Management
Product Marketing
P&L Management
Risk Management
Go-to-Market Strategy
Customer Experience
Campaign Management
Cross-Sell

The role

A credit card portfolio lead in banking and financial services owns product positioning, customer portfolio P&L, and go-to-market strategy for card segments. They manage card spends, cross-sell, book growth, activation, usage, portfolio health, marketing campaigns, promotional plans, and customer experience while guiding vertical teams. Their defining skills are credit card portfolio management, product marketing, and P&L management, complemented by risk management, go-to-market strategy, customer experience, campaign management, and cross-sell.

Full job description

Job Requirements

Job Title: Portfolio Lead- Credit Cards

Place of Work: Mumbai

Function: Credit Cards

Job Purpose

The position will be responsible for owning, strategizing and managing CC portfolio & P&L for all CC variants within the Millennial & Secured segment as well as leading marketing communications and content strategy. Hold key marketing GTM verticals for new launches as well as manage product changes across elements

Primary Roles & Responsibilities

Managing product positioning, work on increasing card spends/drive regular customer engagements Complete ownership of customer portfolio p&l metrics including spends, cross-sell and book growth Tracking and optimising the segment activation & usage for better profitability Lead interactions with marketing & campaign team to keep creating novel portfolio & customer engagement campaigns Lead risk management strategies for the segment & optimise portfolio health Designing go-to market strategies, enabling the appropriate communication Own P&L for all products for Segments Lead, guide and mentor team memers from respective verticals

Secondary Roles & Responsibilities

Build strong relations with internal & external stakeholders Align closely with Customer Service to build and maintain a strong customer experience Evaluate & drive promotional plans to ensure that they are consistent with product line and segment’s strategic objective

Key Success

Gain a deep understanding of customer experience, identify and fill gaps Act as a product evangelist understanding the segment awareness and build an awesome customer experience Drive and achieve the agreed business plan and P&L metrics though sales support and interventions P&L Profitability, Risk optimisation, Achievement of portfolio metrics

Educational Qualifications

MBA Marketing / Sales and Distribution / Finance

Experience

8+ Years in CC Portfolio/Marketing/Product/preferred mix of CC Product & Marketing experience BFSI