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Platform Owner - Help Desk at Schneider Electric — Mumbai

Experience8–12 yrs
SalaryNot disclosed
Work modeonsite
Levelexecutive
Posted10 Sept 2026

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About Schneider Electric

Schneider Electric is hiring in Mumbai in energy utilities. This role looks for around 8+ years of experience.

Skills

Help desk operations
Service performance monitoring
System stability

The role

A help desk platform owner at an energy technology company leads support operations, monitors service performance, and improves system stability and user experience through Salesforce knowledge. This person drives recurring-issue resolution and platform enhancements across support, business, and technology teams.

Full job description

The representative will act as the primary operational leader for all helpdesk functions,providing guidance to support teams,monitoring performance,identifying recurring issues,driving enhancements,and working closely with business and technology teams to improve system stability and user experience. Key Responsibilities

Required Qualifications

Salesforce knowledge preferred