Operations Specialist - Liability Operations
IDFC FIRST Bank · Mumbai
- Experience3–4 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted28 Sept 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Mumbai in financial services. This role looks for around 3+ years of experience.
Skills
- Banking operations
- document scrutiny
- data entry
- transaction processing
- reconciliation
- vendor coordination
- compliance standards
- customer service processes
The role
A banking operations specialist at a retail banking company authorizes customer requests and manages Banking operations, transaction processing, and reconciliation. The role also applies compliance standards and customer service processes.
Full job description
Job Requirements
About the Role
We are looking for an Operations Specialist – Liability Operations (E) to join our Retail Liability Operations team. This role is responsible for authorizing customer requests and managing related activities through end-to-end coordination with internal stakeholders such as branches and relationship managers. The goal is to ensure smooth transaction processing and deliver an enhanced customer experience through accurate and timely execution.
Key Responsibilities
Primary Responsibilities
Perform document scrutiny for account opening and service request processing.Execute data entry for account opening and service requests as per defined guidelines.Handle transaction processing, reconciliation, and vendor coordination.Ensure accuracy and compliance in all operational activities.Maintain closed-loop coordination with internal teams to ensure seamless processing and resolution.
Secondary Responsibilities
Ensure adherence to compliance standards and internal policies.Resolve complex queries related to customer transactions and service requests.
What We Are Looking For
Education
Graduation: Graduate in any discipline from a recognized institution.
Experience
Minimum 3 years of relevant experience in banking operations, preferably in liability operations.
Skills and Attributes
Strong understanding of banking operations and customer service processes.Attention to detail and commitment to accuracy.Proficiency in transaction processing and reconciliation.Effective communication and coordination skills for stakeholder engagement.Problem-solving skills to handle complex queries.Familiarity with compliance standards and operational guidelines.Customer-centric mindset aligned with IDFC First’s service excellence culture.