Manager, Technical Writer

The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB product family. Our goal is to help our readers, both humans and AI, successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Core Product organization and is tightly integrated with the engineering teams responsible for each product. We are hiring a Manager Technical Writer to guide the creation of world-class documentation for the MongoDB data platform.

You will use your leadership skills to manage and grow a talented team of writers, prioritize and plan documentation projects, and influence the strategic vision for the MongoDB docs. Your AI-forward mindset coupled with strong writing and technical skills will guide production of clear reference docs and tutorials on high-complexity features. Your team’s work, along with the other two MongoDB Docs teams, support AI agents, answer engines, and a large global community of new and experienced MongoDB users.

We are looking to speak to candidates who are based in Gurgaon, Bengaluru or Mumbai for our hybrid working model.

Candidate Profile

Candidates must have extensive technical writing experience and 2+ years of experience managing a team of technical writers, developer advocates, or other technical communications-focused roles. Beyond that, we are looking for someone who:

Is passionate about developing writing expertise on a team through reviews and mentorshipHas experience prioritizing and planning documentation projectsWorks collaboratively with other documentation leaders and writersGrew a technical writing team through interviewing, hiring, and onboarding talented writersHas hands-on experience using AI tools to accelerate documentation workLeverages sound editorial judgment to evaluate AI-generated content against source material for technical accuracyPossesses strong critical reading and writing skillsHas experience with cloud and database technologiesIs able to write code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript). Comfortable reading and interpreting code

Position Expectations

Lead a technical writing team with opportunity for team growthIntegrate with a highly collaborative, globally distributed group of documentation leaders to build a strong cross-functional documentation teamWork cross-functionally with Engineering, Product, Design, Developer Relations, and Product Marketing to ensure the documentation meets the needs of our usersGuide the team's adoption of AI-assisted research, writing, and review workflows, ensuring quality and technical accuracy remain highFoster a positive and effective team cultureDevelop the writing, testing, and technical skills of the team through coachingContribute feedback to the team through copy review and planning discussionsCollaborate with Engineering and Product on the team’s roadmapInterview and hire talented writers for all areas of the MongoDB Docs teamAdvocate for users in everything your team producesProduce technically accurate and well-written documentation when time permits

In 3 months:

You've met with all of your team members and are starting to learn their interests, strengths, and areas for developmentYou’ve become comfortable with our toolchain, AI tooling, and writing workflowYou're getting to know our partners in Engineering and Product ManagementYou’re getting comfortable with participating in intra and inter team discussionsYou've completed any required technical and leadership training required for the MongoDB Product team

In 6 months:

You review your team’s work and are using their writing to learn more about the MongoDB data platformYou've adapted to our style of writing and instill technical writing best practices in team members’ workYou have worked with each team member to develop a growth plan tailored to their career goalsYou and your manager have discussed your career trajectory and growth opportunitiesYou've developed a working knowledge of MongoDB's products and know who to follow up with when you need to learn moreYou've helped the team improve and establish effective, well-vetted AI-assisted workflows for drafting and review

In 12 months:

You're actively guiding the team to produce consistently high quality documentation for enterprise architectures, entire feature sets, complex tutorials, and high level conceptsYou know how much work your team can manage and are delivering content at a healthy paceYou provide expert copy and technical reviews for your team membersYou provide best practices and coaching on AI-assisted workflows for your team members

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 3273561820