Manager - Strategic Initiatives

IndusInd Bank · Mumbai

  • Experience3–5 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted17 Sept 2026
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About IndusInd Bank

IndusInd Bank is hiring in Mumbai in financial services. This role looks for around 3+ years of experience.

Skills

  • banking transformation
  • business analysis
  • product governance
  • program management
  • market research
  • business performance management
  • stakeholder management
  • generative AI
  • business case modeling
  • financial analysis
  • customer experience strategy
  • risk management
  • governance

The role

A strategic initiatives manager at a consumer banking institution formulates strategy and drives banking transformation, product governance, and generative AI automation across digital channels, lending, deposits, and wealth. The role converts business analysis into cross-functional programs, performance tracking, and executive decisions.

Full job description

Role Details:

The Manager – Strategic Initiatives will be responsible for driving enterprise platform initiatives, strategic transformation and cross functional product delivery across the Consumer Banking business. The role will work closely with business leaders across Retail Assets, Liabilities, Wealth, Branch Banking, Digital Banking, Operations, Marketing, and Analytics to identify growth opportunities, improve customer experiences, enhance business performance, and drive execution of strategic priorities.The incumbent will own strategy formulation, business performance management, project execution, market analysis, and governance of high-priority initiatives. Additionally, the role drives operational automation using AI tools and aligns technology, product and other units of Consumer Banking.The role requires strong analytical capabilities, structured problem-solving skills, stakeholder management, digital consumer business thinking, and the ability to convert strategic objectives into actionable outcomes.

1. Strategic Planning & Business PerformanceSupport the development and execution of strategic priorities for the Consumer Banking business.Conduct market research, competitive benchmarking, and business analysis to identify growth opportunities and improvement areas.Assess opportunities for partnerships, new propositions, and customer experience enhancements.Assist leadership in translating strategic priorities into actionable plans and measurable outcomes.Track key business metrics and support periodic business reviews.

2. Strategic Initiatives & TransformationDrive strategic projects focused on customer acquisition, customer engagement, portfolio growth, customer experience enhancement, and productivity improvement.Support business transformation initiatives across Retail Banking, Wealth Management, Deposits, Lending, and Digital Channels.Lead horizontal platform initiatives cutting across Retail Assets, Liabilities, Wealth and Digital BankingMonitor initiative progress and track realization of business benefits.

3. Product & Program GovernanceManage end-to-end execution of assigned strategic initiatives from planning through implementation.Establish project plans, milestones, risks, dependencies, and delivery timelines.Facilitate governance forums, working groups, and leadership reviews.Establish real-time LPI tracking, telemetry and executive dashboards to monitor adoption, platform performance and business value realization.

4. Cross-Functional Collaboration & Stakeholder ManagementPartner with Product, Digital, Operations, Risk, Compliance, Finance, Marketing, and Analytics teams to drive execution of strategic initiatives.Build strong relationships across multiple business functions.

5. AI driven Research, Analysis & AutomationAnalyse business performance, customer behaviour, process efficiency, and channel effectiveness to identify opportunities for improvement.Conduct root-cause analysis and develop recommendations to address business challenges.Develop business cases, financial assessments, and impact estimates for strategic initiatives.Evaluate new business opportunities and support leadership decision-making through data-driven insights.Natively embed generative AI tools across daily workflows for market research, unstructured data synthesis, business case modelling, etc.

6. Performance Tracking & Executive ReportingPrepare business updates, strategic review documents, and presentations for senior leadership.Track initiative progress against defined objectives and KPIs.Highlight risks, dependencies, and mitigation plans to stakeholders.Support preparation of monthly, quarterly, and annual business performance reviews.

EDUCATIONMBA or Post‑Graduate degree from a Tier‑1 institute.

WORK EXPERIENCE3-5 years of experience in Strategy & BizOps, Platform Solutions, Management Consulting, Business Transformation within banking, fintech or technology companies.Experience in driving cross-functional products / programs and strategic initiatives.

Desired Behavioral / Functional Traits

Strong ownership and execution mindset. Structured problem-solving and analytical thinking. Ability to work in fast-paced and ambiguous environments. Strong communication and presentation skills. Collaborative approach with cross-functional stakeholders. Commercial acumen and customer-centric mindset. Ability to influence without formal authority. Proactive, self-driven, and results-oriented.Product mindset with bias for action with an automation first approach.