So… why is it free?

Employers pay when they hire through Elip. You're not the product — you're the talent it finds. No contracts, no card. Not useful? One message wipes everything. No hidden Pro tier. No “contact sales.” This is the entire pricing page.

Manager - Sales- India at Tata Communications — Mumbai

Experience5–8 yrs
SalaryNot disclosed
Work modeonsite
Levelsenior
Posted15 Sept 2026

Apply for this job

About Tata Communications

Tata Communications is hiring in Mumbai in telecom. This role looks for around 5+ years of experience.

Skills

customer success management
customer retention
churn mitigation
service adoption and consumption
customer relationship management
customer escalations
service performance
service quality
service improvements

The role

A customer success manager at a telecommunications company builds customer relationships, drives service adoption and consumption, and manages churn mitigation. The role handles customer escalations and service improvements to enhance customer experience.

Full job description

Responsible for executing customer success management strategy (customer retention,churn mitigation and driving adoption and consumption of services) by building and maintaining relationships with customers and handling escalations and special requests of customers related to aspects like performance,quality and improvements with the objective of enhancing customer experience